A new version of MessageSender is now available.  Version 5.07 has the following changes:

• Now creates application data folder for INI file if it doesn’t exist.
• If data corruption is detected, the problem should now be logged in the Activity Log (instead of causing the service to stop).
• Minor fixes.

If you are upgrading from a previous version of MessageSender 5, you will need to stop and uninstall the MessageSender service (this can be done in MessageSender  Manager) on your network before upgrading to the new version, otherwise Windows will report errors.

You can download MessageSender 5.07 from the MessageSender home page or from My PhonePad Account.

PhonePad Version 4.19.5.0 has been released to address the following issues:

• PhonePad not remembering printer selection – FIXED.
• Performance improvements for searches.
• Other minor fixes.

Important: Please remember to run DBUpdate after installing the upgrade as database changes are also required.

If you are a PhonePad client then you can download PhonePad from your online account:  www.myphonepad.com.  Or you can download it from the PhonePad download page.

PhonePad Version 4.19.4.0 has been released to address some issues that have been discovered since the release of version 4.19:

• Errors displayed when searching in the message field – FIXED.
• Follow up notes were not always saving correctly – FIXED.
• Follow up list not always refreshing in folders when changing folders – FIXED.
• Message list and follow up list and not refreshing when main screen resized – FIXED.
• Message printing not remembering printer selection (File/Print Setup) – FIXED.

You do not need to run DBUpdate after installing the upgrade (there have been no database changes), unless you are upgrading from a version prior to 4.19.

If you are a PhonePad client then you can download PhonePad from your online account:  www.myphonepad.com.  Or you can download it from the PhonePad download page.  If you already have version 4.19 installed (4.19.0.0 or later), then you can download just the PhonePad executable if you prefer: http://www.cybercom-software.com/files/PhonePad4.exe

Generally we work and provide support 363 days of each year. This year we are taking a short break as we prepare for a new period of intensive software development, so our office will be closed from November 7 to November 18, 2011.  This will affect sales and support:

• Email support will still be available, however, the response time will be up to 48 – 72 hours (rather than the normal 24 hours).
• We will not be able to respond to, or return, phone calls until November 19, 2011 onwards.
• Remote support and online chat will not be available.
• Online ordering will still be available as this is an automated system.

We apologize for any inconvenience this may cause, and we appreciate your patience and understanding.  All sales and support services will be back to normal on November 19, 2011. Until November 7, it’s business as usual.

PhonePad Version 4.19.2.0 has been released to address some issues that have been discovered since the release of version 4.19:

• In some cases, messages in folders were not being found during searches – FIXED.
• Follow up details in folders were not always displayed correctly – FIXED.
• Added drop-down list for searches, which retains previous searches for current PhonePad session.
• Added an option under Preferences for selecting the TAPI device if it’s not detected automatically.

You do not need to run DBUpdate after installing the upgrade (there have been no database changes), unless you are upgrading from a version prior to 4.19.

If you are a PhonePad client then you can download PhonePad from your online account:  www.myphonepad.com.  Or you can download it from the PhonePad download page.  If you already have version 4.19 installed (4.19.0.0), then you can download just the PhonePad executable if you prefer: http://www.cybercom-software.com/files/PhonePad4.exe

Does your modem or other device support TAPI, specifically Caller ID?  To make sure that your device will work with PhonePad’s Caller ID features, check it with this new utility.  Download Caller ID Check and test it with your device.

To use this utility, you will first need to select your TAPI device.  Next, click the Start button so that CallerIDCheck will start listening for phone calls.  If your device supports Caller ID, phone numbers will be displayed in the utility when your phone rings.  If you click the Stop button, the utility will stop listening for calls.  The Exit button closes the utility.

PhonePad Version 4.19 has been released and is now available for download.

Changes

• Added Inbox filtering options to File menu.

Fixes

• Fixed speed issues and errors on searches.
• Fixed text printing errors.
• Fixed missing message icons on search results.
• Fixed issue with wrong follow up details being displayed when editing or viewing follow up notes in personal folders.
• Fixed issue with custom labels not being displayed in phone messages.
• Added warning message when trial period or temporary license has 7 days or less to go.
• Other minor fixes.

Please remember to run DBUpdate after installing the upgrade as database changes are also required.

If you are a PhonePad client then you can download PhonePad from your online account:  www.myphonepad.com.  Or you can download it from the PhonePad download page.

A new version of MessageSender is now available.  Version 5.06 has the following changes:

• Added option for deleting individual queue items.
• Added temp folder edit field.
• Increased refresh timer.
• Fixed display issues.
• Expanded activity log messages for processing messages to identify message type and transport mechanisms.
• Blank lines were being added to email recipient lists where there were blank lines entered in the PhonePad redirection option – FIXED.
• Added encoding options to the service for use in the future.  No options were added to MessageSender Manager.
• Added check to make sure that the ForwardQueue table exists.
• Improved error trapping.
• Added unique error code for each exception.
• Fixed issue where email recipients were sometimes not being added correctly.

If you are upgrading from a previous version of MessageSender 5, you will need to stop and uninstall the MessageSender service (this can be done in MessageSender  Manager) on your network before upgrading to the new version.

You can download MessageSender 5.05 from the MessageSender home page or from My PhonePad Account.

PhonePad Version 4.18 has been released and is now available for download.

New Features

• Added option for automatically moving read messages to a personal folder.
• Redesigned Automatic Message Forwarding screen.
• Added option to Automatic Message Forwarding to only send Urgent messages.
• Added option to the Forward By PhonePad feature (under Automatic Message Forwarding) to not send Private messages.
• Added option to set a default action when double-clicking on PhonePad system tray icon.
• Integrated custom message label editing into PhonePad Admin.  Removed separate LabelEditor utility.
• Added option for disabling confirmation message when phone messages are canceled.
• Added status report to PhonePad Admin that shows that status of all messages in each user’s Inbox.

Changes

• Changed Address Book so that only administrators can delete all entries.
• Changed format of trace logs to XML.
• Administrators can now view Private folders.

Fixes

• Fixed issue with Follow Up Notes list not clearing when selecting another folder.
• Fixed issue with Forward By PhonePad feature (under Automatic Message Forwarding) not working under some circumstances.
• Fixed issue Caller Lookup entries not being deleted when the corresponding Address Book entry is deleted.
• Fixed Subject wrapping issue on some printouts.
• Fixed SQL error that occurs when names contain apostrophes.
• Fixed encrypted connection issues.
• Fixed issue with DBRepair repair log.
• Automatically updates local help files if required.
• Other minor fixes.

Please remember to run DBUpdate after installing the upgrade as database changes are also required.

If you are a PhonePad client then you can download PhonePad from your online account.  Or you can download it from the PhonePad download page.

If you are using PhonePad in Local Mode (the default connection method) on a peer-to-peer network then you will need to create a network share for the PhonePad data folder on the Host computer.

In this example, PhonePad has been installed on the G: drive.  The PhonePad data folder is G:\PhonePad\Data.  This has been made a shared folder by the CreateShare utility, and the share has been given the name PhonePadData (this is the default share name).

The Share Path in this example is \\MARS\PhonePadData (Mars is the name of the Host computer – yours, more than likely, has a different name).

This is what needs to be entered under the Local Database Directory setting in DBConnect on the other computers.

So the steps are:

1. Create the network share on the Host computer using the CreateShare utility.
2. Make a note of the Share Path, eg. \\Mars\PhonePadData.
3. Run DBConnect on the other computers and enter the Share Path in the Local Database Directory field, then click OK.

That’s it.