Comments for Cybercom Software Blog http://cybercom-software.com/blog Cybercom Software News Tue, 25 Oct 2011 18:59:09 +0000 hourly 1 http://wordpress.org/?v=3.3.2 Comment on Helpdesk System Back Online by Admin http://cybercom-software.com/blog/index.php/2011/09/helpdesk-system-back-online/comment-page-1/#comment-16378 Admin Tue, 25 Oct 2011 18:59:09 +0000 http://cybercom-software.com/blog/?p=476#comment-16378 If PhonePad is physically installed on that workstation, run <strong>DBConnect </strong>and check to make sure that the <strong>Local Database Directory</strong> setting is pointing to the PhonePad data folder. Also, check the Inbox filter setting to make sure it's not filtering messages out. There is a blue colored bar with the title "Inbox" above the message list. On the right hand side of this bar it will display the active Inbox filter. Normally it would say "All Messages", but it may be set to something else. You can change the filter by right-clicking on this bar (not the toolbar) and selecting the message filter from the drop-down menu. If neither of these solutions work, please email us at support@cybercom-software.com If PhonePad is physically installed on that workstation, run DBConnect and check to make sure that the Local Database Directory setting is pointing to the PhonePad data folder.

Also, check the Inbox filter setting to make sure it’s not filtering messages out. There is a blue colored bar with the title “Inbox” above the message list. On the right hand side of this bar it will display the active Inbox filter. Normally it would say “All Messages”, but it may be set to something else. You can change the filter by right-clicking on this bar (not the toolbar) and selecting the message filter from the drop-down menu.

If neither of these solutions work, please email us at support@cybercom-software.com

]]> Comment on Helpdesk System Back Online by Elmy Delgado http://cybercom-software.com/blog/index.php/2011/09/helpdesk-system-back-online/comment-page-1/#comment-16377 Elmy Delgado Tue, 25 Oct 2011 13:27:14 +0000 http://cybercom-software.com/blog/?p=476#comment-16377 I have a computer that when I select the phonePad icon it open the aplication without request the login, then the user can't find her files. I aready delete the icon and create a new one but I still have the same problem. I have a computer that when I select the phonePad icon it open the aplication without request the login, then the user can’t find her files. I aready delete the icon and create a new one but I still have the same problem.

]]> Comment on MessageSender 5.06 Has Been Released. by Admin http://cybercom-software.com/blog/index.php/2011/07/messagesender-5-06-has-been-released/comment-page-1/#comment-16136 Admin Wed, 03 Aug 2011 20:20:24 +0000 http://cybercom-software.com/blog/?p=468#comment-16136 Hi Nan, that's good news. If you contact me at the support email address, I can look in to the issue with MessageSender. Hi Nan, that’s good news. If you contact me at the support email address, I can look in to the issue with MessageSender.

]]> Comment on MessageSender 5.06 Has Been Released. by Nan Valler http://cybercom-software.com/blog/index.php/2011/07/messagesender-5-06-has-been-released/comment-page-1/#comment-16135 Nan Valler Wed, 03 Aug 2011 17:35:09 +0000 http://cybercom-software.com/blog/?p=468#comment-16135 Got the email sending to work, but not from message sender. Got the email sending to work, but not from message sender.

]]> Comment on MessageSender 5.06 Has Been Released. by Admin http://cybercom-software.com/blog/index.php/2011/07/messagesender-5-06-has-been-released/comment-page-1/#comment-16133 Admin Tue, 02 Aug 2011 20:29:16 +0000 http://cybercom-software.com/blog/?p=468#comment-16133 Hi Nan, Thanks, glad to hear you like it. :-) It's probably the Sender Email setting. This is probably best resolved through our support channel so could you please send an email to support@cybercom-software.com, and we'll work out what the issue is. Thanks. Hi Nan,

Thanks, glad to hear you like it. :-)

It’s probably the Sender Email setting. This is probably best resolved through our support channel so could you please send an email to support@cybercom-software.com, and we’ll work out what the issue is.

Thanks.

]]> Comment on MessageSender 5.06 Has Been Released. by Nan http://cybercom-software.com/blog/index.php/2011/07/messagesender-5-06-has-been-released/comment-page-1/#comment-16132 Nan Tue, 02 Aug 2011 11:51:10 +0000 http://cybercom-software.com/blog/?p=468#comment-16132 Steve, Thanks so much for the info, that seemed to work fine. I LOVE this program, after months of searching, finally found one that seems to fit the bill. I am having an issue setting up my email however. I have tried EVERY combination I can come up with for setting up my godaddy webmail for bythecall.com. my server according to dig is: smtpout.secureserver.net, and tried ports 80, 587, 3535, and every combination of authentication possible. When setting up outlook, I use the same settings for authentication on outgoing server, as incoming. Can you help? ------------------------- ERROR: I am getting this error: 220 p3plsmtpa06-07.prod.phx3.secureserver.net ESMTP 250 p3plsmtpa06-07.prod.phx3.secureserver.net Connected to mail server. 250 Sender accepted. ERROR: 553 Sorry, that domain isn't in my list of allowed rcpthosts. 221 Good bye. Disconnected from mail server. ---------------------- Nan Valler Steve,

Thanks so much for the info, that seemed to work fine. I LOVE this program, after months of searching, finally found one that seems to fit the bill.

I am having an issue setting up my email however. I have tried EVERY combination I can come up with for setting up my godaddy webmail for bythecall.com. my server according to dig is: smtpout.secureserver.net, and tried ports 80, 587, 3535, and every combination of authentication possible. When setting up outlook, I use the same settings for authentication on outgoing server, as incoming.

Can you help?

————————-
ERROR:

I am getting this error:
220 p3plsmtpa06-07.prod.phx3.secureserver.net ESMTP
250 p3plsmtpa06-07.prod.phx3.secureserver.net
Connected to mail server.
250 Sender accepted.
ERROR: 553 Sorry, that domain isn’t in my list of allowed rcpthosts.
221 Good bye.
Disconnected from mail server.

———————-

Nan Valler

]]> Comment on MessageSender 5.06 Has Been Released. by Admin http://cybercom-software.com/blog/index.php/2011/07/messagesender-5-06-has-been-released/comment-page-1/#comment-16130 Admin Mon, 01 Aug 2011 08:26:34 +0000 http://cybercom-software.com/blog/?p=468#comment-16130 Hi Nan, Yes, just do a LAN install on your PC. This will allow you to run PhonePad as a standalone application on your computer. Hi Nan,

Yes, just do a LAN install on your PC. This will allow you to run PhonePad as a standalone application on your computer.

]]> Comment on MessageSender 5.06 Has Been Released. by Nan Valler http://cybercom-software.com/blog/index.php/2011/07/messagesender-5-06-has-been-released/comment-page-1/#comment-16126 Nan Valler Sun, 31 Jul 2011 23:07:18 +0000 http://cybercom-software.com/blog/?p=468#comment-16126 I woul like to use this program as a stand alone for my virtual reception business. Is ther any way to create a local user, other than peer to peer? I would like to be able to add a client, and set in out status, and take a message for that client. Is there any way to do that in this program? Nan Valler I woul like to use this program as a stand alone for my virtual reception business. Is ther any way to create a local user, other than peer to peer? I would like to be able to add a client, and set in out status, and take a message for that client. Is there any way to do that in this program?

Nan Valler

]]> Comment on *Please* Check Your Spam Filter or Junk Mail Folder by Steve http://cybercom-software.com/blog/index.php/2010/10/please-check-your-spam-filter-or-junk-mail-folder/comment-page-1/#comment-16105 Steve Sun, 17 Jul 2011 04:10:27 +0000 http://cybercom-software.com/blog/?p=385#comment-16105 It depends on the mail software you are using. If you are using <strong>Outlook Express</strong>/<strong>Windows Mail</strong> or <strong>Microsoft Outlook</strong>, under the <strong>Local Folders</strong> list on the left there should be a folder named <strong>Junk E-mail</strong>. It depends on the mail software you are using. If you are using Outlook Express/Windows Mail or Microsoft Outlook, under the Local Folders list on the left there should be a folder named Junk E-mail.

]]> Comment on *Please* Check Your Spam Filter or Junk Mail Folder by Marcia Sweet http://cybercom-software.com/blog/index.php/2010/10/please-check-your-spam-filter-or-junk-mail-folder/comment-page-1/#comment-16104 Marcia Sweet Sun, 17 Jul 2011 00:08:54 +0000 http://cybercom-software.com/blog/?p=385#comment-16104 How can I check my junk mail?????? How can I check my junk mail??????

]]>