Some Delays With Support System

September 20, 2011

Our aim is to respond to support requests within 24 hours.  If you have contacted us for support in the last couple of days and have not received a response, we apologize for the delay and want you to know that we will respond as soon as possible.  We upgraded our helpdesk system over the [...]

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Using a Network Share with PhonePad on Peer-to-Peer Networks.

March 26, 2011

If you are using PhonePad in Local Mode (the default connection method) on a peer-to-peer network then you will need to create a network share for the PhonePad data folder on the Host computer. In this example, PhonePad has been installed on the G: drive.  The PhonePad data folder is G:\PhonePad\Data.  This has been made [...]

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Offices Closed for 5 Days in March.

March 9, 2011

Our offices will be closed from Wednesday March 9 – Sunday March 13, 2011.  Remote support will be unavailable during this period.  Email support will be available but there will be longer than normal delays, ie. we will probably answer within 48 hours rather than our standard 24 hours. We apologize in advance for any [...]

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MessageSender 5.05 Has Been Released.

February 3, 2011

A new version of MessageSender is now available.  Version 5.05 has new SMTP authentication options to enable it to work with most SMTP mail servers.  It also includes a feature for testing the settings you make. If you are upgrading from a previous version of MessageSender 5, you will need to stop and uninstall the [...]

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PhonePad 4.16 Has Been Released.

January 5, 2011

PhonePad Version 4.16 has been released and is now available for download.   This release has the following new features: Caller ID – When the phone rings, PhonePad detects the caller’s phone number and displays it in a popup message.  But that’s not all.  If the caller is in the PhonePad Address Book, PhonePad will automatically [...]

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MessageSender 5 Has Been Released.

November 30, 2010

Christmas has come a little early for many of our PhonePad clients. After many, many, many requests from clients, I’m pleased to announce the release of MessageSender 5.  This is a complete, from-the-ground-up, rewrite of MessageSender. So what’s so good about this new version? Well, for a start, it runs as a Windows service.  That’s [...]

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*Please* Check Your Spam Filter or Junk Mail Folder

October 29, 2010

For the love of all that is good, if you email us and don’t receive a response within 24 hours, please, please, please, check your spam filter, junk mail folder, or whatever it is you use to filter out that nasty spam! We frequently get abusive emails from clients and trial users about not having [...]

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