Selecting Caller Details in Phone Messages.

September 3, 2010

There have been some questions recently about how caller details are selected in phone messages, so I thought I should write something about it. The Caller and From fields have drop-down lookup lists that feature incremental searching. With no text entered in the Caller field, the drop-down lookup list will display all entries from the [...]

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Getting Your PhonePad Help Files to Work.

August 24, 2010

We have had a lot of questions asked about why the PhonePad help files don’t work.  Although this has been answered in the PhonePad Frequently Asked Questions (FAQs) and in the online Knowledge Base, I thought I’d also discuss it here. So here’s the deal.  If you are running PhonePad from your computer’s hard drive, [...]

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PhonePad 4.15.4.0 Has Been Released.

August 21, 2010

In versions of PhonePad prior to Version 4.15, you could mark a follow up as completed even if the message wasn’t marked for follow up in the first place. As the button for marking a message to follow up, and the button for marking a follow up as completed, were right next to each other [...]

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PhonePad 4.15.3.0 Released

August 17, 2010

We have just released PhonePad Version 4.15.3.0.  This is an emergency fix to resolve the following issues: Sidebar icons not working. Error when archiving messages within PhonePad (not PhonePad Admin). Incremental search not working on caller lookup in new phone messages. These problems were due to an undetected problem in the build process when the [...]

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Follow Up Notes in 4.15.

August 11, 2010

Now that 4.15 is out, I think now would be a good time to have a closer look at the Follow Up Notes improvements that are in this release. In previous versions of PhonePad, you could only have one follow up note for each message, which was added when the follow up was marked as [...]

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Almost there…

August 3, 2010

Yes, we had planned to release PhonePad 4.15 a few weeks ago.  But then we decided that we would bring forward some of the features we were going to build into 4.16 and roll them into 4.15. The good news is that we are now finishing off the help files, online manuals, etc. and going [...]

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Well, This is Embarrassing…

July 21, 2010

…and annoying.  For some reason our domain name registrar didn’t auto-renew our domain name, sent us no notification or warnings, etc. and our main domain was taken off the air, despite the fact we have been with them for around 14 years or so.  As soon as we realized what had happened we got it [...]

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PhonePad 4.15 – Coming Soon.

June 10, 2010

If all goes according to plan, PhonePad 4.15 will be released within the next week or so.  In addition to improved performance and some other changes, we think you will appreciate the enhanced Follow Up functionality. This will be a free upgrade for all licensed PhonePad users. Stay tuned.

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Setting Up Receptionist Access for a PhonePad User

May 17, 2010

With PhonePad’s Receptionist mode, users can access the Inboxes of other users.  This is how you set it up: Navigate to the PhonePad folder and run PhonePad Admin.  Login using the default administrator account (or an administrator account you have created). Select a user from the list of users, then select the Edit User option [...]

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