Changes and Fixes<\/h3>\n<\/div>\n

\n
• NEW- A new system snapshot feature has been added.\u00a0 Whenever you install a server update PhonePad will now take a “snapshot” of your database and application files.\u00a0 If something goes wrong during an update you can quickly revert PhonePad back to the way it was before the update, with just a couple of mouse clicks (using the new RestoreSnapshot<\/strong> program).<\/li>\n
• ADDED – A new system rule can be invoked to prevent users from changing their own passwords.\u00a0 Admins can still change these passwords.<\/li>\n
• ADDED – A new system rule allows extended error messages to be displayed when a user attempts to login and fails.\u00a0 When enabled, the message will tell them what the problem was, ie. an invalid username or an incorrect password.\u00a0 For security reasons this can be turned off via the new system rule.<\/li>\n
• IMPROVED – When exporting the Address Book, you can now select which columns you want included.<\/li>\n
• IMPROVED – You can now select which columns to include when you print the Address Book.<\/li>\n
• IMPROVED – There have been occasions where users have deleted their PhonePad 5 Databases in an attempt to reinstall the software but have forgotten to re-create it.\u00a0 When started, PhonePad will do a check to make sure that the database exists and display an error message if it doesn’t.<\/li>\n
• IMPROVED – System Information now includes message statistics and computer information.<\/li>\n
• IMPROVED – DatabaseRestore<\/strong> and DatabaseRepair<\/strong> have been changed to connect directly to the database, bypassing the server.\u00a0 They will also attempt to stop the server service and restart it again once they have finished processing.<\/li>\n
• FIXED – Some users lost messages or user accounts during December.\u00a0 Fortunately they were able to recover their data from the automatic backups.\u00a0 The culprit was a process scheduled to run in December that automatically optimizes the PhonePad database.\u00a0 Somehow the data was being lost during the optimization, probably .\u00a0 The process has been removed to prevent this from happening again.<\/li>\n
• FIXED – When the Inbox was refreshed, it wasn’t displaying the sender in the Caller column for text messages.<\/li>\n
• FIXED – Dynamic Refreshing (BETA) would sometimes stop working due to the way it works out which workstation to push notifications to.<\/li>\n
• FIXED – For some users PhonePad would appear to freeze after logging in.\u00a0 What in fact was happening was that PhonePad was unable to connect to the Notification and Communications servers due to Windows socket issues.\u00a0 The logs showed that the connections were stuck in a loop as PhonePad continually tried to reconnect to the servers.\u00a0 The connection code has been modified to run in a background thread so that PhonePad can continue to start up.\u00a0 Any Winsock errors received from Windows will be displayed but users will be able to continue using PhonePad.<\/li>\n
• Various minor fixes and improvements.<\/li>\n<\/ul>\n

  Please note:<\/strong> Server Updates must<\/strong> be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) \u2013 they cannot<\/strong> be installed directly on your workstations.\u00a0 Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed.\u00a0 Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.<\/p>\n

  Important<\/strong>: When downloading and installing an update from your My PhonePad account, make sure it\u2019s actually the update<\/strong><\/span> and not<\/strong> <\/span>the server setup program.\u00a0 The update will update<\/strong> your database whereas the setup program will overwrite<\/strong> it with a blank database.<\/p>\n

  You can download the update from your My PhonePad<\/a> account or by using the Application Update<\/strong> option on the System Admin<\/strong> menu in PhonePad 5.<\/p>\n

  These updates are available for both fully licensed users and trial users.<\/p>\n

  Please contact Support<\/a> if you have any problems or questions.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

   <\/p>\n","protected":false},"excerpt":{"rendered":"

  We are pleased to announce the release of PhonePad 5.15.0 Server Update, which is available for immediate download. Changes and Fixes NEW- A new system snapshot feature has been added.\u00a0 Whenever you install a server update PhonePad will now take a “snapshot” of your database and application files.\u00a0 If something goes wrong during an update […]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[2,107,7,97,6,109,5],"tags":[112,46,53,24,27,26,52,56,54,55,59,85,93,99,47,57,51,32,25,103],"yoast_head":"\n