The first round of support plans will be up for renewal soon so we thought this would be a good time to let you know that we have revised and updated the PhonePad 5 support plans.\u00a0 Currently there are two options: the Basic Plan and the Standard Plan.<\/p>\n
The Basic Plan<\/strong> is free and includes the following support options:<\/p>\n The Standard Plan<\/strong> is based on the license you have and is annually renewable.\u00a0 You get a 12 month plan included with your purchase of PhonePad 5.\u00a0 At the end of 12 months you can either renew your plan or let it expire.\u00a0 If it expires you will revert to the Basic Plan.<\/p>\n The Standard Plan<\/strong> includes the following options:<\/p>\n A support plan provides you with help with your software when you need it.\u00a0 Whether it’s help with installation or resolving a problem that has occurred, we are here to assist you.<\/p>\n One of the main benefits is that you get updates throughout your support plan period.\u00a0 These updates can include fixes and new features.\u00a0 In the last 12 months we have released 35 updates.\u00a0 Without a current support plan you wouldn’t have received any of these.<\/p>\n\n
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What is a Support Plan?<\/h3>\n
Why is a Standard Plan Better Than a Basic Plan?<\/h3>\n