PhonePad’s Caller ID<\/em> feature can identify callers when they ring and automatically display their details if they are in the PhonePad Address Book.\u00a0 The Received Calls<\/em> feature keeps a history of all calls received, even when you’re out of the office.<\/p>\n

To use these features though, you need more than just PhonePad.\u00a0 You will need some hardware – a TAPI-compliant device (such as a modem, telephony card, etc.) connected to your computer and telephone (or phone line).\u00a0 The diagram below shows how it works.\u00a0 There are four main components for TAPI.<\/p>\n

Your telephone is connected to the TAPI device, which is connected to your computer (if it’s an external device). When a call is received, the call information is sent through TAPI (which is part of the Windows operating system) to PhonePad.<\/p>\n

 <\/p>\n<\/a>\n

Many voice modems have TAPI support but you should verify this with the vendor before purchasing.\u00a0 We have a free program you can download to test any modem with TAPI: https:\/\/cybercom-software.com\/blog\/index.php\/2011\/10\/testing-caller-id-on-a-tapi-device-2\/<\/a><\/p>\n

 <\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

PhonePad’s Caller ID feature can identify callers when they ring and automatically display their details if they are in the PhonePad Address Book.\u00a0 The Received Calls feature keeps a history of all calls received, even when you’re out of the office. To use these features though, you need more than just PhonePad.\u00a0 You will need […]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[48,7],"tags":[65,58,53,26,52,56,54,59,57,51,32,25],"yoast_head":"\n