{"id":1193,"date":"2016-03-10T21:47:56","date_gmt":"2016-03-10T21:47:56","guid":{"rendered":"http:\/\/cybercom-software.com\/blog\/?p=1193"},"modified":"2016-03-10T21:47:56","modified_gmt":"2016-03-10T21:47:56","slug":"sending-emails-from-phonepad-5-and-messagesender-6","status":"publish","type":"post","link":"https:\/\/cybercom-software.com\/blog\/sending-emails-from-phonepad-5-and-messagesender-6\/","title":{"rendered":"Sending Emails from PhonePad 5 and MessageSender 6."},"content":{"rendered":"<p>PhonePad 5 has new email systems for sending emails from within PhonePad and via MessageSender 6.\u00c2\u00a0 The systems are configured under <strong>System Admin\/Communication Settings\/Email<\/strong>.<\/p>\n<p>Although the two email systems work with many mail servers, some customers reported that they don&#8217;t seem to be compatible with their mail servers.\u00c2\u00a0 It&#8217;s all down to authentication.\u00c2\u00a0 Each mail server has their own way of authenticating users and it appears that the two included email systems and their authentication protocols don&#8217;t work with everything.<\/p>\n<p>To solve this problem we have introduced a third email system.<\/p>\n<a href=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2016\/03\/EmailAuthentication.png\" rel=\"attachment wp-att-1194\"><img data-opt-id=170702384  fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-1194\" src=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2016\/03\/EmailAuthentication.png\" alt=\"PhonePad 5 Email Authentication\" width=\"711\" height=\"541\" srcset=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:711\/h:541\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2016\/03\/EmailAuthentication.png 711w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:300\/h:228\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2016\/03\/EmailAuthentication.png 300w\" sizes=\"(max-width: 711px) 100vw, 711px\" \/><\/a>\n<p>We recommend trying the <strong>Automatic<\/strong> method first as this will try to work out what protocols your mail server uses.\u00c2\u00a0 If it can&#8217;t work them out then you can use either <strong>Manual Method A<\/strong> or <strong>Manual Method B<\/strong>.\u00c2\u00a0 The <strong>Test Email Settings<\/strong> tab allows you to test the settings to make sure that they are working.<\/p>\n<p>If your <strong>Email<\/strong> options under <strong>Communication Settings<\/strong> doesn&#8217;t have the 3rd option then please download and install the <a href=\"https:\/\/cybercom-software.com\/blog\/index.php\/2016\/03\/phonepad-5-2-2-server-update-is-now-available-for-download\/\">5.2.2 update<\/a> (or later).<\/p>\n<p>If you are having problems working out the settings, please contact <a href=\"mailto:support@cybercom-software.com\">Support<\/a>.\u00c2\u00a0 We would be happy to help you with this.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PhonePad 5 has new email systems for sending emails from within PhonePad and via MessageSender 6.\u00c2\u00a0 The systems are configured under System Admin\/Communication Settings\/Email. Although the two email systems work with many mail servers, some customers reported that they don&#8217;t seem to be compatible with their mail servers.\u00c2\u00a0 It&#8217;s all down to authentication.\u00c2\u00a0 Each mail [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48,60,97],"tags":[53,94,26,52,56,54,55,59,85,93,99,47,57,51,32,25],"class_list":["post-1193","post","type-post","status-publish","format-standard","category-articles","category-messagesender","category-phonepad-5","tag-message-pad","tag-messagesender","tag-phone-log","tag-phone-log-software","tag-phone-message","tag-phone-message-pad","tag-phone-message-software","tag-phone-messages","tag-phone-pad","tag-phonepad","tag-phonepad-5","tag-phonepad-on-your-lan","tag-telephone-message","tag-telephone-message-software","tag-telephone-messages","tag-telephone-messaging-system"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/1193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/comments?post=1193"}],"version-history":[{"count":1,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/1193\/revisions"}],"predecessor-version":[{"id":1195,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/1193\/revisions\/1195"}],"wp:attachment":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/media?parent=1193"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/categories?post=1193"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/tags?post=1193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}