{"id":1455,"date":"2017-06-20T03:15:48","date_gmt":"2017-06-20T03:15:48","guid":{"rendered":"http:\/\/cybercom-software.com\/blog\/?p=1455"},"modified":"2017-06-20T03:25:24","modified_gmt":"2017-06-20T03:25:24","slug":"phonepad-version-5-21-0-has-been-released","status":"publish","type":"post","link":"https:\/\/cybercom-software.com\/blog\/phonepad-version-5-21-0-has-been-released\/","title":{"rendered":"PhonePad Version 5.21.0 Has Been Released."},"content":{"rendered":"<div class=\"post_content\">\n<div class=\"post_content\">\n<div class=\"post_content\">\n<div class=\"post_content\">\n<p>We are pleased to announce the release of <strong>PhonePad 5.21.0 Server Update<\/strong>, which is available for immediate download.<\/p>\n<h3>Automatic Updates<\/h3>\n<p>The Automatic Server Update system has been completely rewritten to improve the update process.\u00c2\u00a0 A new, separate, Windows service has been created to handle automatic updating of your server whenever a new version is released.\u00c2\u00a0 You still have the choice to update manually or automatically.<\/p>\n<a href=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/06\/symbol-update-1.png\"><img data-opt-id=1878629427  fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-1465 alignnone\" src=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/06\/symbol-update-1.png\" alt=\"\" width=\"235\" height=\"235\" srcset=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:512\/h:512\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/06\/symbol-update-1.png 512w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:150\/h:150\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/06\/symbol-update-1.png 150w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:300\/h:300\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/06\/symbol-update-1.png 300w\" sizes=\"(max-width: 235px) 100vw, 235px\" \/><\/a>\n<h3>Control Center<\/h3>\n<p>A new Control Center enables you to manage all of your PhonePad 5 Windows services from one place.<\/p>\n<a href=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/06\/EnhancedControlCenter.png\"><img data-opt-id=1474030180  fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-1457 alignnone\" src=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/06\/EnhancedControlCenter.png\" alt=\"New PhonePad 5 Control Center\" width=\"489\" height=\"279\" srcset=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:489\/h:279\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/06\/EnhancedControlCenter.png 489w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:300\/h:171\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/06\/EnhancedControlCenter.png 300w\" sizes=\"(max-width: 489px) 100vw, 489px\" \/><\/a>\n<p>The <em>Home<\/em> or overview screen shows the status of all services at-a-glance.\u00c2\u00a0 In the screenshot, <em>green<\/em> shows that the <em>PhonePad 5 Server<\/em> <em>service<\/em> is <em>running<\/em>, <em>red<\/em> shows that the <em>Auto Update<\/em> <em>service<\/em> is <em>installed but not running<\/em>, and <em>gray<\/em> shows that the <em>MessageSender service<\/em> is <em>not installed<\/em>.<\/p>\n<a href=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/06\/EnhancedControlCenter-ManageP5Server.png\"><img data-opt-id=932969572  data-opt-src=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/06\/EnhancedControlCenter-ManageP5Server.png\"  decoding=\"async\" class=\" wp-image-1458 alignnone\" src=\"data:image/svg+xml,%3Csvg%20viewBox%3D%220%200%20100%%20100%%22%20width%3D%22100%%22%20height%3D%22100%%22%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%3E%3Crect%20width%3D%22100%%22%20height%3D%22100%%22%20fill%3D%22transparent%22%2F%3E%3C%2Fsvg%3E\" alt=\"PhonePad 5 Control Center\" width=\"492\" height=\"281\" old-srcset=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:559\/h:319\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/06\/EnhancedControlCenter-ManageP5Server.png 559w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:300\/h:171\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/06\/EnhancedControlCenter-ManageP5Server.png 300w\" \/><\/a>\n<p>To manage a service, just select it from the list on the left, and then click the appropriate button.<\/p>\n<h3>Log Viewer<\/h3>\n<p>PhonePad keeps detailed logs of system processes.\u00c2\u00a0 These can be important for diagnosing and resolving any issues that you may experience.\u00c2\u00a0 As each PhonePad program maintains its own log it can be a little awkward individually accessing each one.<\/p>\n<p>The new <strong>Log Viewer<\/strong> gives you a central point for accessing all of these logs.\u00c2\u00a0 It works on both your Server or Host PC, and workstations.<\/p>\n<p>Logs are grouped by their location, ie. <em>Server Logs<\/em> and <em>Workstation Logs<\/em>.\u00c2\u00a0 Of course you can&#8217;t view server logs on a workstation because they are located on the server.<\/p>\n<a href=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/06\/LogViewer.png\"><img data-opt-id=1773013413  data-opt-src=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/06\/LogViewer.png\"  decoding=\"async\" class=\" wp-image-1460 alignnone\" src=\"data:image/svg+xml,%3Csvg%20viewBox%3D%220%200%20100%%20100%%22%20width%3D%22100%%22%20height%3D%22100%%22%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%3E%3Crect%20width%3D%22100%%22%20height%3D%22100%%22%20fill%3D%22transparent%22%2F%3E%3C%2Fsvg%3E\" alt=\"PhonePad 5 Log Viewer\" width=\"497\" height=\"302\" old-srcset=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:634\/h:385\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/06\/LogViewer.png 634w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:300\/h:182\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/06\/LogViewer.png 300w\" \/><\/a>\n<p>If you get an error while using PhonePad but can&#8217;t remember what the error message said so you can report it to Cybercom Software Support, do not despair as the error message is highly likely in the log files.<\/p>\n<p>Even better is the built-in Support feature.\u00c2\u00a0 <strong>Log Viewer<\/strong> can collect all of your logs and email them to Cybercom Software Support.<\/p>\n<p>By the way, the logs <strong>don&#8217;t<\/strong> contain any sensitive data from your database.<\/p>\n<div class=\"post_content\">\n<h3>Other Changes<\/h3>\n<\/div>\n<ul>\n<li>ADDED &#8211; Timeout settings to WorkstationConfig.<\/li>\n<li>FIXED &#8211; Error when sending a message with a single quote ( &#8216; ) in the Subject.<\/li>\n<li>FIXED &#8211; Error when re-sending a message.<\/li>\n<li>Various minor fixes and improvements.<\/li>\n<\/ul>\n<p><strong>Please note:<\/strong> Server Updates <strong>must<\/strong> be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) \u00e2\u20ac\u201c they <strong>cannot<\/strong> be installed directly on your workstations.\u00c2\u00a0 Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed.\u00c2\u00a0 Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.<\/p>\n<p><strong>Important<\/strong>: When downloading and installing an update from your My PhonePad account, <strong>make sure it\u00e2\u20ac\u2122s actually the update<\/strong> and <strong>not<\/strong> the server setup program.\u00c2\u00a0 The update will <strong>update<\/strong> your database whereas the setup program will <strong>overwrite<\/strong> it with a blank database.<\/p>\n<p>You can download the update from your <a href=\"http:\/\/www.myphonepad.com\">My PhonePad<\/a> account or by using the <strong>Application Update<\/strong> option on the <strong>System Admin<\/strong> menu in PhonePad 5.<\/p>\n<p>These updates are available for both fully licensed users and trial users.<\/p>\n<p>Please contact <a href=\"mailto:support@cybercom-software.com\">Support<\/a> if you have any problems or questions.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>We are pleased to announce the release of PhonePad 5.21.0 Server Update, which is available for immediate download. Automatic Updates The Automatic Server Update system has been completely rewritten to improve the update process.\u00c2\u00a0 A new, separate, Windows service has been created to handle automatic updating of your server whenever a new version is released.\u00c2\u00a0 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,107,7,97,6,109,5],"tags":[123,46,53,24,27,26,52,56,54,55,59,85,93,99,47,57,51,32,25,103],"class_list":["post-1455","post","type-post","status-publish","format-standard","category-announcements","category-new-release","category-phonepad","category-phonepad-5","category-support-issues","category-update","category-whats-happening","tag-5-21-0","tag-local-area-network","tag-message-pad","tag-minor-update","tag-new-release","tag-phone-log","tag-phone-log-software","tag-phone-message","tag-phone-message-pad","tag-phone-message-software","tag-phone-messages","tag-phone-pad","tag-phonepad","tag-phonepad-5","tag-phonepad-on-your-lan","tag-telephone-message","tag-telephone-message-software","tag-telephone-messages","tag-telephone-messaging-system","tag-whats-happening-lan"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/1455","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/comments?post=1455"}],"version-history":[{"count":6,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/1455\/revisions"}],"predecessor-version":[{"id":1466,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/1455\/revisions\/1466"}],"wp:attachment":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/media?parent=1455"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/categories?post=1455"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/tags?post=1455"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}