{"id":1516,"date":"2017-08-02T21:44:33","date_gmt":"2017-08-02T21:44:33","guid":{"rendered":"http:\/\/cybercom-software.com\/blog\/?p=1516"},"modified":"2017-08-02T21:44:33","modified_gmt":"2017-08-02T21:44:33","slug":"webroot-secureanywhere-and-phonepad","status":"publish","type":"post","link":"https:\/\/cybercom-software.com\/blog\/webroot-secureanywhere-and-phonepad\/","title":{"rendered":"Webroot SecureAnywhere and PhonePad."},"content":{"rendered":"<p>If you are using <strong>Webroot SecureAnywhere<\/strong> (a great product) and you notice that PhonePad is a bit sluggish after installing it (or installing an update), then check your Webroot settings on your Server or Host PC, and your workstations.<\/p>\n<p>You can do this by following these steps:<\/p>\n<p style=\"padding-left: 30px;\">1. Click the arrow icon in the System Tray\/Notification Area<\/p>\n<p style=\"padding-left: 30px;\"><a href=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/08\/SystemTrayNotifications.png\"><img data-opt-id=16485282  fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-1517\" src=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/08\/SystemTrayNotifications.png\" alt=\"\" width=\"260\" height=\"136\" \/><\/a>2. Right-click on the <em>Webroot<\/em> icon.<\/p>\n<a href=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/08\/WebrootIcon.png\"><img data-opt-id=318787120  fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-1518\" src=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/08\/WebrootIcon.png\" alt=\"\" width=\"200\" height=\"200\" srcset=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:200\/h:200\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/08\/WebrootIcon.png 200w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:150\/h:150\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/08\/WebrootIcon.png 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/a>\n<p style=\"padding-left: 30px;\">3. Select <em>Control Active Processes<\/em> from the popup menu.<\/p>\n<p style=\"padding-left: 30px;\"><a href=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/08\/WebrootPopupMenu.png\"><img data-opt-id=1596633312  data-opt-src=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/08\/WebrootPopupMenu.png\"  decoding=\"async\" class=\"aligncenter size-full wp-image-1520\" src=\"data:image/svg+xml,%3Csvg%20viewBox%3D%220%200%20100%%20100%%22%20width%3D%22100%%22%20height%3D%22100%%22%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%3E%3Crect%20width%3D%22100%%22%20height%3D%22100%%22%20fill%3D%22transparent%22%2F%3E%3C%2Fsvg%3E\" alt=\"\" width=\"220\" height=\"174\" \/><\/a><\/p>\n<p style=\"padding-left: 30px;\">4. In this example you will see that <em>PhonePadRun.exe<\/em> and <em>PhonePad5Server.exe<\/em> are set to<em> Monitor<\/em>.\u00c2\u00a0 <strong>This is not good<\/strong> as it will slow PhonePad down.<\/p>\n<a href=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/08\/WebrootBad.png\"><img data-opt-id=847573178  data-opt-src=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/08\/WebrootBad.png\"  decoding=\"async\" class=\"aligncenter size-full wp-image-1522\" src=\"data:image/svg+xml,%3Csvg%20viewBox%3D%220%200%20100%%20100%%22%20width%3D%22100%%22%20height%3D%22100%%22%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%3E%3Crect%20width%3D%22100%%22%20height%3D%22100%%22%20fill%3D%22transparent%22%2F%3E%3C%2Fsvg%3E\" alt=\"\" width=\"640\" height=\"228\" old-srcset=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:640\/h:228\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/08\/WebrootBad.png 640w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:300\/h:107\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/08\/WebrootBad.png 300w\" \/><\/a>\n<p style=\"padding-left: 30px;\">5.\u00c2\u00a0 Change them both (and any other PhonePad related application) to <em>Allow<\/em>.\u00c2\u00a0 You should find that PhonePad immediately speeds up.<\/p>\n<a href=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/08\/WebrootGood.png\"><img data-opt-id=121404848  data-opt-src=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/08\/WebrootGood.png\"  decoding=\"async\" class=\"aligncenter size-full wp-image-1523\" src=\"data:image/svg+xml,%3Csvg%20viewBox%3D%220%200%20100%%20100%%22%20width%3D%22100%%22%20height%3D%22100%%22%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%3E%3Crect%20width%3D%22100%%22%20height%3D%22100%%22%20fill%3D%22transparent%22%2F%3E%3C%2Fsvg%3E\" alt=\"\" width=\"640\" height=\"227\" old-srcset=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:640\/h:227\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/08\/WebrootGood.png 640w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:300\/h:106\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2017\/08\/WebrootGood.png 300w\" \/><\/a>\n<p>If you use an IT Support company then you may find that you don&#8217;t have the <em>Control Active Processes<\/em> option.\u00c2\u00a0 They could be controlling this for you centrally.\u00c2\u00a0 In that case get in touch with them and ask them to check these settings.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are using Webroot SecureAnywhere (a great product) and you notice that PhonePad is a bit sluggish after installing it (or installing an update), then check your Webroot settings on your Server or Host PC, and your workstations. You can do this by following these steps: 1. Click the arrow icon in the System [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,7,97,6],"tags":[46,53,24,27,26,52,56,54,55,59,85,93,99,47,57,51,32,25,103],"class_list":["post-1516","post","type-post","status-publish","format-standard","category-announcements","category-phonepad","category-phonepad-5","category-support-issues","tag-local-area-network","tag-message-pad","tag-minor-update","tag-new-release","tag-phone-log","tag-phone-log-software","tag-phone-message","tag-phone-message-pad","tag-phone-message-software","tag-phone-messages","tag-phone-pad","tag-phonepad","tag-phonepad-5","tag-phonepad-on-your-lan","tag-telephone-message","tag-telephone-message-software","tag-telephone-messages","tag-telephone-messaging-system","tag-whats-happening-lan"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/1516","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/comments?post=1516"}],"version-history":[{"count":4,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/1516\/revisions"}],"predecessor-version":[{"id":1525,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/1516\/revisions\/1525"}],"wp:attachment":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/media?parent=1516"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/categories?post=1516"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/tags?post=1516"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}