![\"phone](\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2020\/02\/Fixed.png\")
<\/a><\/p>\nSorry again for any inconvenience.<\/p>\n
Changes in This Release<\/h3>\n<\/figure>\n\n- FIXED – Global search issues.<\/li>\n
- FIXED – WhereRU was not setting automatic status.<\/li>\n
- FIXED – Users with spaces in their username were unable to launch WhereRU, ToDo List, and InstantChat.<\/li>\n
- FIXED – Unable to search for names containing apostrophes, eg. O’Brien.<\/li>\n
- FIXED – Start on Windows Start may not work in specific situations.<\/li>\n
- FIXED – Access Violation when adding new user from the Add Caller screen in new phone messages.<\/li>\n
- Minor fixes and improvements.<\/li>\n<\/ul>\n
Installation Information<\/h3>\n
Please note:<\/strong> Server Updates must<\/strong> be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) \u00e2\u20ac\u201c they cannot<\/strong> be installed directly on your workstations.\u00c2\u00a0 Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed.\u00c2\u00a0 Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation. Important<\/strong>: When downloading and installing an update from your My PhonePad account, make sure it\u00e2\u20ac\u2122s actually the update<\/strong> and not<\/strong> the server setup program.<\/p>\nUpdates and Anti-Virus Software<\/h3>\n
Depending on the anti-virus software you use, when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature.\u00c2\u00a0 If you experience speed or freezing issues<\/strong> after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad.\u00c2\u00a0 This may need to be done on the both your Server or Host PC, and your workstations.<\/p>\nDownloading the Update<\/h3>\n
You can download the update from your My PhonePad<\/a> account or by selecting Server Updates<\/strong> from the System Admin<\/strong> menu and clicking Check for Update <\/strong>(you will need to log in as an administrator). If you are a trial user you can also download the update by selecting Server Updates<\/strong> from the System Admin<\/strong> menu and clicking Check for Update<\/strong> (you will need to log in as an administrator). Please contact Support<\/a> if you have any problems or questions.<\/p>\n","protected":false},"excerpt":{"rendered":"We are pleased to announce the release of PhonePad Version 5.56.2.\u00c2\u00a0 This is a maintenance release. It contains the same changes that were in Version 5.56.1 except that this one actually works! Sorry again for any inconvenience. Changes in This Release FIXED – Global search issues. FIXED – WhereRU was not setting automatic status. FIXED […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,107,7,97,6,109,5],"tags":[212,173,179,180,178,188,189,46,169,183,53,24,27,181,182,26,52,56,54,55,59,85,93,99,47,193,151,57,51],"class_list":["post-2081","post","type-post","status-publish","format-standard","category-announcements","category-new-release","category-phonepad","category-phonepad-5","category-support-issues","category-update","category-whats-happening","tag-5-56-2","tag-call-log","tag-call-logging","tag-call-logging-software","tag-call-logs","tag-crm","tag-customer-relationship-manager","tag-local-area-network","tag-log-phone-calls","tag-logging-phone-calls","tag-message-pad","tag-minor-update","tag-new-release","tag-phone-call-log","tag-phone-call-logs","tag-phone-log","tag-phone-log-software","tag-phone-message","tag-phone-message-pad","tag-phone-message-software","tag-phone-messages","tag-phone-pad","tag-phonepad","tag-phonepad-5","tag-phonepad-on-your-lan","tag-phoneslips","tag-portcheck","tag-telephone-message","tag-telephone-message-software"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/2081","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/comments?post=2081"}],"version-history":[{"count":4,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/2081\/revisions"}],"predecessor-version":[{"id":2087,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/2081\/revisions\/2087"}],"wp:attachment":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/media?parent=2081"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/categories?post=2081"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/tags?post=2081"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
- \n
- FIXED – Global search issues.<\/li>\n
- FIXED – WhereRU was not setting automatic status.<\/li>\n
- FIXED – Users with spaces in their username were unable to launch WhereRU, ToDo List, and InstantChat.<\/li>\n
- FIXED – Unable to search for names containing apostrophes, eg. O’Brien.<\/li>\n
- FIXED – Start on Windows Start may not work in specific situations.<\/li>\n
- FIXED – Access Violation when adding new user from the Add Caller screen in new phone messages.<\/li>\n
- Minor fixes and improvements.<\/li>\n<\/ul>\n
Installation Information<\/h3>\n
Please note:<\/strong> Server Updates must<\/strong> be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) \u00e2\u20ac\u201c they cannot<\/strong> be installed directly on your workstations.\u00c2\u00a0 Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed.\u00c2\u00a0 Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation. Important<\/strong>: When downloading and installing an update from your My PhonePad account, make sure it\u00e2\u20ac\u2122s actually the update<\/strong> and not<\/strong> the server setup program.<\/p>\n
Updates and Anti-Virus Software<\/h3>\n
Depending on the anti-virus software you use, when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature.\u00c2\u00a0 If you experience speed or freezing issues<\/strong> after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad.\u00c2\u00a0 This may need to be done on the both your Server or Host PC, and your workstations.<\/p>\n
Downloading the Update<\/h3>\n
You can download the update from your My PhonePad<\/a> account or by selecting Server Updates<\/strong> from the System Admin<\/strong> menu and clicking Check for Update <\/strong>(you will need to log in as an administrator). If you are a trial user you can also download the update by selecting Server Updates<\/strong> from the System Admin<\/strong> menu and clicking Check for Update<\/strong> (you will need to log in as an administrator). Please contact Support<\/a> if you have any problems or questions.<\/p>\n","protected":false},"excerpt":{"rendered":"
We are pleased to announce the release of PhonePad Version 5.56.2.\u00c2\u00a0 This is a maintenance release. It contains the same changes that were in Version 5.56.1 except that this one actually works! Sorry again for any inconvenience. Changes in This Release FIXED – Global search issues. FIXED – WhereRU was not setting automatic status. FIXED […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,107,7,97,6,109,5],"tags":[212,173,179,180,178,188,189,46,169,183,53,24,27,181,182,26,52,56,54,55,59,85,93,99,47,193,151,57,51],"class_list":["post-2081","post","type-post","status-publish","format-standard","category-announcements","category-new-release","category-phonepad","category-phonepad-5","category-support-issues","category-update","category-whats-happening","tag-5-56-2","tag-call-log","tag-call-logging","tag-call-logging-software","tag-call-logs","tag-crm","tag-customer-relationship-manager","tag-local-area-network","tag-log-phone-calls","tag-logging-phone-calls","tag-message-pad","tag-minor-update","tag-new-release","tag-phone-call-log","tag-phone-call-logs","tag-phone-log","tag-phone-log-software","tag-phone-message","tag-phone-message-pad","tag-phone-message-software","tag-phone-messages","tag-phone-pad","tag-phonepad","tag-phonepad-5","tag-phonepad-on-your-lan","tag-phoneslips","tag-portcheck","tag-telephone-message","tag-telephone-message-software"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/2081","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/comments?post=2081"}],"version-history":[{"count":4,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/2081\/revisions"}],"predecessor-version":[{"id":2087,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/2081\/revisions\/2087"}],"wp:attachment":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/media?parent=2081"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/categories?post=2081"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/tags?post=2081"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}