{"id":26,"date":"2005-12-01T08:31:43","date_gmt":"2005-12-01T08:31:43","guid":{"rendered":"http:\/\/cybercom-software.com\/blog\/2005\/12\/01\/problems-with-knowledge-base-faqs-and-support-forums\/"},"modified":"2005-12-01T08:31:43","modified_gmt":"2005-12-01T08:31:43","slug":"problems-with-knowledge-base-faqs-and-support-forums","status":"publish","type":"post","link":"https:\/\/cybercom-software.com\/blog\/problems-with-knowledge-base-faqs-and-support-forums\/","title":{"rendered":"Problems with Knowledge Base, FAQs and Support Forums."},"content":{"rendered":"<p>\n      <font size=\"2\" face=\"Verdana\">We use a product called PHPBB for our<br \/>\n      Knowledge Base, FAQs and Support forums. Unfortunately some low-life<br \/>\n      decided to hack our PHPBB installation last night and locked everyone<br \/>\n      out, including us. We have upgraded PHPBB to a more secure version and<br \/>\n      have restored most of the data. There are just a couple of articles,<br \/>\n      settings and usernames left to restore. Please note that none of our<br \/>\n      other systems have been compromised. <\/font>\n    <\/p>\n<p>\n      <font size=\"2\" face=\"Verdana\">Sorry for any inconvenience you may have<br \/>\n      experienced when trying to access these systems. We aren&#8217;t too happy<br \/>\n      about it ourselves as we have spent several hours on this when we could<br \/>\n      have been working on the new features for PhonePad that are currently<br \/>\n      under development. Everything should be back to the way it was within a<br \/>\n      day or two.<\/font>\n    <\/p>\n","protected":false},"excerpt":{"rendered":"<p>We use a product called PHPBB for our Knowledge Base, FAQs and Support forums. Unfortunately some low-life decided to hack our PHPBB installation last night and locked everyone out, including us. We have upgraded PHPBB to a more secure version and have restored most of the data. There are just a couple of articles, settings [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,5],"tags":[],"class_list":["post-26","post","type-post","status-publish","format-standard","category-support-issues","category-whats-happening"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/26","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/comments?post=26"}],"version-history":[{"count":0,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/26\/revisions"}],"wp:attachment":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/media?parent=26"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/categories?post=26"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/tags?post=26"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}