{"id":3065,"date":"2024-07-01T06:22:21","date_gmt":"2024-07-01T06:22:21","guid":{"rendered":"https:\/\/cybercom-software.com\/blog\/?p=3065"},"modified":"2024-07-01T22:12:08","modified_gmt":"2024-07-01T22:12:08","slug":"phonepad-version-5-84-0-has-been-released","status":"publish","type":"post","link":"https:\/\/cybercom-software.com\/blog\/phonepad-version-5-84-0-has-been-released\/","title":{"rendered":"PhonePad Version 5.84.0 Has Been Released."},"content":{"rendered":"<p>We are pleased to announce the release of PhonePad 5.84.0.<\/p>\n<p>We&#8217;re actually, really, really pleased to announce this release.\u00c2\u00a0 It&#8217;s been a long time coming, and a lot of work has gone into it!<\/p>\n<p>So what&#8217;s new in this version? Here&#8217;s a highlight of the main changes.\u00c2\u00a0 A complete list of changes is shown after these.<\/p>\n<h3>A Quick and Easy Way to Add Users for New PhonePad Installations<\/h3>\n<p>When installing PhonePad for the first time, so new PhonePad Admins get a bit confused about what to do first.<\/p>\n<p>So we added a screen that helps them create the user accounts that will be needed for users to log in.<\/p>\n<p>What&#8217;s nice about this screen is that all of the users can quickly be created.\u00c2\u00a0 And, if you also add their email addresses, you can <strong>email their login details to them<\/strong> with the click of a button.<\/p>\n<p>This screen only appears when there are no users in the system.<\/p>\n<h3><a href=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2024\/07\/Welcome-Admin-1.png\"><img data-opt-id=1986664545  fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-3068\" src=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2024\/07\/Welcome-Admin-1.png\" alt=\"Phone Pad, the ultimate way to log and manage phone calls.\" width=\"1990\" height=\"997\" srcset=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:1920\/h:961\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2024\/07\/Welcome-Admin-1.png 1990w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:300\/h:150\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2024\/07\/Welcome-Admin-1.png 300w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:1024\/h:513\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2024\/07\/Welcome-Admin-1.png 1024w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:768\/h:385\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2024\/07\/Welcome-Admin-1.png 768w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:1536\/h:770\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2024\/07\/Welcome-Admin-1.png 1536w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a>ServiceWatch &#8211; A Cool New Way to Monitor the PhonePad Services on Your Server<\/h3>\n<p>Has your PhonePad Server, or other PhonePad services, on your Server suddenly stopped?\u00c2\u00a0 In the past, you had to either walk over to your Server to check, or remote desktop to it.<\/p>\n<p>Well, now you can monitor these services from your workstation with <strong>ServiceWatch<\/strong>.<\/p>\n<p><a href=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2024\/07\/ServiceWatch.png\"><img data-opt-id=1133565569  fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-3069\" src=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2024\/07\/ServiceWatch.png\" alt=\"The best Phoneslips replacement.\" width=\"1530\" height=\"954\" srcset=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:1530\/h:954\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2024\/07\/ServiceWatch.png 1530w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:300\/h:187\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2024\/07\/ServiceWatch.png 300w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:1024\/h:638\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2024\/07\/ServiceWatch.png 1024w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:768\/h:479\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2024\/07\/ServiceWatch.png 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a><strong>ServiceWatch<\/strong> monitors the PhonePad services running on your Server.\u00c2\u00a0 The <strong>Service Monitor<\/strong> service <strong>must<\/strong> be running for <strong>ServiceWatch<\/strong> to work.<\/p>\n<p><a href=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2024\/07\/Service-Monitor-Service.png\"><img data-opt-id=1383620692  data-opt-src=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2024\/07\/Service-Monitor-Service.png\"  decoding=\"async\" class=\"aligncenter size-full wp-image-3070\" src=\"data:image/svg+xml,%3Csvg%20viewBox%3D%220%200%20100%%20100%%22%20width%3D%22100%%22%20height%3D%22100%%22%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%3E%3Crect%20width%3D%22100%%22%20height%3D%22100%%22%20fill%3D%22transparent%22%2F%3E%3C%2Fsvg%3E\" alt=\"Looking for the easiest and best way to log and manage phone calls?\" width=\"1048\" height=\"912\" old-srcset=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:1048\/h:912\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2024\/07\/Service-Monitor-Service.png 1048w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:300\/h:261\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2024\/07\/Service-Monitor-Service.png 300w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:1024\/h:891\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2024\/07\/Service-Monitor-Service.png 1024w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:768\/h:668\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2024\/07\/Service-Monitor-Service.png 768w\" \/><\/a>But that&#8217;s not all it does.\u00c2\u00a0 You can start, stop and restart the PhonePad services on your Server without leaving your desk!<\/p>\n<p>If you check the <strong>Show Alerts<\/strong> checkbox, you will receive a notification message whenever a PhonePad service is stopped.<\/p>\n<p><strong>ServiceWatch<\/strong> sits in the system tray when minimized.\u00c2\u00a0 To open it, just double-click on the icon or right-click and select <strong>Open<\/strong> from the popup menu.<\/p>\n<p>You can find <strong>ServiceWatch<\/strong> in the PhonePad folder (<strong>C:\\PhonePad5<\/strong>).<\/p>\n<h3>Getting Around PhonePad Disappearing Off Your Screen<\/h3>\n<p>Imagine this scenario.\u00c2\u00a0 You login to PhonePad on someone else&#8217;s computer.\u00c2\u00a0 Their computer screen has a completely different resolution.<\/p>\n<p>When you return to your computer and open PhonePad, it disappears.\u00c2\u00a0 What happened?\u00c2\u00a0 Has it crashed?\u00c2\u00a0 No.\u00c2\u00a0 As your monitor has a different resolution, PhonePad remembers the last setting and has disappeared off-screen.<\/p>\n<p>Now this is easily fixed.\u00c2\u00a0 Hold down the <strong>&lt;SHIFT&gt;<\/strong> key on your computer and open PhonePad.\u00c2\u00a0 This will reset the position of PhonePad to the middle of your screen.\u00c2\u00a0 Problem solved.<\/p>\n<h3>Overriding Auto Login<\/h3>\n<p>Imagine another scenario.\u00c2\u00a0 You want to login to PhonePad on someone else&#8217;s computer but they have auto-login enabled, so it automatically logs into their user account.<\/p>\n<p>To temporarily override auto-login, hold down the <strong>&lt;CTRL&gt;<\/strong> key and open PhonePad.\u00c2\u00a0 The login prompt will appear, allowing you to login to your own user account.<\/p>\n<h3>Automatic Update Plan Updating<\/h3>\n<p>Before this version of PhonePad, when you renewed your Update Plan you had to go in and update it manually in PhonePad.\u00c2\u00a0 This is now done automatically for you.<\/p>\n<h3>Automatic PhonePad Licences Updating<\/h3>\n<p>If you&#8217;ve upgraded your PhonePad license to increase the number of users, you&#8217;ve had to reactivate your PhonePad license manually in PhonePad.\u00c2\u00a0 You don&#8217;t have to worry about that anymore as PhonePad now does this for you.<\/p>\n<h3>A Note About New Features and Enhancement Requests<\/h3>\n<p>We get a lot of requests for new features and enhancements.\u00c2\u00a0 Some of these are in this version.\u00c2\u00a0 We think it&#8217;s important for you to know that <em>not all requests will be implemented<\/em>.<\/p>\n<p>For the ones that will be implemented, we try to get them done as soon as we can, but it all takes time. We ask that you be patient if we haven&#8217;t gotten to your request yet.\u00c2\u00a0 The list is very long but we are working through it as fast as we can.<\/p>\n<h3>Changes in This Release<\/h3>\n<ul>\n<li>NEW: When PhonePad starts and there are no users (except for the default Admin account), the System Admin is prompted to add users. This new screen allows admins to create users all on one screen, and enables them to email the usernames and passwords to users.<\/li>\n<li>NEW: Remote monitoring of PhonePad Server, with option to restart.<\/li>\n<li>NEW: Groups can now be hidden from folder tree.<\/li>\n<li>NEW: Added information on Group Management window for each group type.<\/li>\n<li>NEW: ServiceWatch applications allows you to monitor PhonePad services located on your Server, with the ability to Start, Stop and Restart any of them. Also gives you optional alerts.<\/li>\n<li>NEW: Holding down the SHIFT key while starting PhonePad will force the main window to appear in the centre of the screen.<\/li>\n<li>NEW: Holding down the CTRL key while starting PhonePad will override AutoLogin.<\/li>\n<li>NEW: Update Plan renewals are now automatically updated in PhonePad.<\/li>\n<li>NEW: PhonePad license upgrades are now automatically updated in PhonePad.<\/li>\n<li>NEW: Added a password generation feature that can be used when adding or editing users.<\/li>\n<li>IMPROVED: Appointment Calendar: When selecting meeting resources, the resources now stay in view when scrolling horizontally.<\/li>\n<li>IMPROVED: Changes made to Workstation Notification Service to make it more robust.<\/li>\n<li>IMPROVED: Address Book lists entries sorted by Fullname and then Company.<\/li>\n<li>CHANGED: Help files are now online instead of being local. This enables us to update them more frequently.<\/li>\n<li>FIXED: There were some issues with the System Rules Toolbar Configuration feature not applying to all toolbar buttons.<\/li>\n<li>FIXED: Message History in Phone Messages should not include Sent messages.<\/li>\n<li>FIXED: When previewing phone and text messages, the message text was not resizing automatically to fit the content.<\/li>\n<li>FIXED: When replying to messages, the original message is shown twice. The second copy has the message text missing.<\/li>\n<li>FIXED: Group User Accounts aren&#8217;t working properly or being created correctly.<\/li>\n<li>FIXED: Preview is not showing the correct message and is not clearing between selecting messages.<\/li>\n<li>FIXED: Appointment Calendar: When creating a new client in an appointment, the client wasn&#8217;t being saved.<\/li>\n<li>FIXED: When using the search feature above messages, some messages are duplicated.<\/li>\n<li>FIXED: Spell Checker could not be setup correctly from Preferences.<\/li>\n<li>FIXED: When reviewing an entered message, the \u00e2\u20ac\u0153type\u00e2\u20ac\u009d field is deleted and the \u00e2\u20ac\u0153phoned\u00e2\u20ac\u009d option in the \u00e2\u20ac\u0153details\u00e2\u20ac\u009d field shows up on every message.<\/li>\n<li>FIXED: Address Book map has stopped working. Please note that, due to some issues with the map component we use for this, we will be changing it to a better solution.<\/li>\n<li>Minor fixes and improvements.<\/li>\n<\/ul>\n<h3>Important Information About MessageSender<\/h3>\n<p>This release is only compatible with MessageSender Version <strong>6.25.0 or later<\/strong>.<\/p>\n<h3>Problems?<\/h3>\n<p>We&#8217;re human too.\u00c2\u00a0 We haven&#8217;t been replaced by some algorithm &#8211; yet. And we&#8217;re definitely not perfect.\u00c2\u00a0 Like most other humans, we can make mistakes.\u00c2\u00a0 So chances are you may come across something that&#8217;s not quite working right.\u00c2\u00a0 If you do find an error or a bug, please let us know and we&#8217;ll fix it as quickly as possible.<\/p>\n<h3>Installation Information<\/h3>\n<p><strong>Please note:<\/strong> Server Updates <strong>must<\/strong> be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) \u00e2\u20ac\u201c they <strong>cannot<\/strong> be installed directly on your workstations.\u00c2\u00a0 Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed.\u00c2\u00a0 Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation. <strong>Important<\/strong>: When downloading and installing an update from your My PhonePad account, <strong>make sure it\u00e2\u20ac\u2122s actually the update<\/strong> and <strong>not<\/strong> the server setup program.<\/p>\n<h3>How Updates Work<\/h3>\n<p><strong>Please read:<\/strong> You do <strong>not<\/strong> need to install every update between this one and the last update you installed.\u00c2\u00a0 PhonePad uses a smart update system that compares your current PhonePad system with what&#8217;s in the update, works out what changes are required, and then makes those changes.\u00c2\u00a0 So if you are a few versions behind don&#8217;t worry.\u00c2\u00a0 You can skip all of the updates in between and go straight to this update.<\/p>\n<h3>Updates and Anti-Virus Software<\/h3>\n<p>Depending on the anti-virus software you use, <em>when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature<\/em>.\u00c2\u00a0 If you experience <strong>speed or freezing issues<\/strong> after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad.\u00c2\u00a0 This may need to be done on the both your Server or Host PC, and your workstations.<\/p>\n<h3>Digital Signatures<\/h3>\n<p>All PhonePad executables and DLLs are digitally signed for your protection.<\/p>\n<p>You can confirm that a file is safe by right-clicking on it and selecting <em>Properties<\/em> from the popup menu, and then selecting the <em>Digital Signatures<\/em> tab.<\/p>\n<a href=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2021\/12\/PhonePad-Server-Digital-Signature.png\"><img data-opt-id=1992191500  data-opt-src=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2021\/12\/PhonePad-Server-Digital-Signature.png\"  decoding=\"async\" class=\"aligncenter size-full wp-image-2494\" src=\"data:image/svg+xml,%3Csvg%20viewBox%3D%220%200%20100%%20100%%22%20width%3D%22100%%22%20height%3D%22100%%22%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%3E%3Crect%20width%3D%22100%%22%20height%3D%22100%%22%20fill%3D%22transparent%22%2F%3E%3C%2Fsvg%3E\" alt=\"\" width=\"405\" height=\"543\" old-srcset=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:405\/h:543\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2021\/12\/PhonePad-Server-Digital-Signature.png 405w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:224\/h:300\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2021\/12\/PhonePad-Server-Digital-Signature.png 224w\" \/><\/a>\n<h3>Downloading the Update<\/h3>\n<p>You can download the update from your <a href=\"http:\/\/www.myphonepad.com\">My PhonePad<\/a> account.<\/p>\n<p>If you are a current trial user you can download the update by logging in to <a href=\"https:\/\/www.cybercom-software.com\/myphonepadtrial\/\" target=\"_blank\" rel=\"noopener\">My PhonePad Trial<\/a> using the email address you used to start your trial.<\/p>\n<p>Please contact <a href=\"mailto:support@cybercom-software.com\">Support<\/a> if you have any problems or questions.<\/p>\n<h3>Installing Updates<\/h3>\n<p>If you&#8217;re unsure of how to install updates, please watch the video on <a href=\"https:\/\/cybercom-software.com\/blog\/index.php\/2021\/09\/updating-phonepad-to-a-newer-version\/\">this blog post<\/a>.<\/p>\n<p>You will need to have a current Update Plan to install this update.\u00c2\u00a0 If your Update Plan has expired, you will need to renew it before you can install this update.<\/p>\n<h3>Update Installation Service<\/h3>\n<p>If you would rather have the Server Update installed for you, you can arrange for us to remote connect and install it.\u00c2\u00a0 The cost is $37 and you can schedule a date and time here: <a href=\"https:\/\/www.cybercom-software.com\/remote-server-update-assistance.htm\" target=\"_blank\" rel=\"noopener\">https:\/\/www.cybercom-software.com\/remote-server-update-assistance.htm<\/a> .<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are pleased to announce the release of PhonePad 5.84.0. We&#8217;re actually, really, really pleased to announce this release.\u00c2\u00a0 It&#8217;s been a long time coming, and a lot of work has gone into it! So what&#8217;s new in this version? Here&#8217;s a highlight of the main changes.\u00c2\u00a0 A complete list of changes is shown after [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,107,7,97,259,5],"tags":[346,229,268,228,61,227,173,179,180,178,188,189,265,340,327,46,169,183,53,264,94,24,27,181,182,26,52,56,54,55,59,85,93,99,47,193,201,298,297,200,299,203,296,230,237,66,319,57,315,314,51],"class_list":["post-3065","post","type-post","status-publish","format-standard","category-announcements","category-new-release","category-phonepad","category-phonepad-5","category-phoneslips","category-whats-happening","tag-5-84-0","tag-appointment-calendar","tag-appointment-scheduler","tag-appointments","tag-automatic-message-forwarding","tag-calendar","tag-call-log","tag-call-logging","tag-call-logging-software","tag-call-logs","tag-crm","tag-customer-relationship-manager","tag-electronic-phone-message-system","tag-google-calendar-sync","tag-happening-alternative-to-phoneslips","tag-local-area-network","tag-log-phone-calls","tag-logging-phone-calls","tag-message-pad","tag-message-pad-software","tag-messagesender","tag-minor-update","tag-new-release","tag-phone-call-log","tag-phone-call-logs","tag-phone-log","tag-phone-log-software","tag-phone-message","tag-phone-message-pad","tag-phone-message-software","tag-phone-messages","tag-phone-pad","tag-phonepad","tag-phonepad-5","tag-phonepad-on-your-lan","tag-phoneslips","tag-phoneslips-alternative","tag-phoneslips-appointment","tag-phoneslips-calendar","tag-phoneslips-replacement","tag-phoneslips-scheduler","tag-replacement-for-phoneslips","tag-schedule-appointment","tag-scheduler","tag-sending-messages-to-email","tag-sms","tag-support-issues","tag-telephone-message","tag-telephone-message-slip-software","tag-telephone-message-slips","tag-telephone-message-software"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/3065","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/comments?post=3065"}],"version-history":[{"count":5,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/3065\/revisions"}],"predecessor-version":[{"id":3074,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/3065\/revisions\/3074"}],"wp:attachment":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/media?parent=3065"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/categories?post=3065"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/tags?post=3065"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}