{"id":3606,"date":"2025-05-21T05:58:49","date_gmt":"2025-05-21T05:58:49","guid":{"rendered":"https:\/\/cybercom-software.com\/blog\/?p=3606"},"modified":"2025-06-05T23:29:34","modified_gmt":"2025-06-05T23:29:34","slug":"this-tool-can-help-you-check-your-phonepad-remote-and-phonepad-web-ports","status":"publish","type":"post","link":"https:\/\/cybercom-software.com\/blog\/this-tool-can-help-you-check-your-phonepad-remote-and-phonepad-web-ports\/","title":{"rendered":"This Tool Can Help You Check Your PhonePad Remote and PhonePad Web Ports."},"content":{"rendered":"<p>We admit, setting up remote access can sometimes feel like a bit of a guessing game. You&#8217;ve followed the steps, opened the ports, and crossed your fingers &#8211; but is it really working?<\/p>\n<p>That&#8217;s where our free little helper comes in: <a href=\"https:\/\/tinyurl.com\/ym579wyk\" target=\"_blank\" rel=\"noopener\">RemoteAccessCheck<\/a>.<\/p>\n<h2>What is RemoteAccessCheck?<\/h2>\n<p><strong>RemoteAccessCheck<\/strong> is a simple, lightweight utility that checks whether your computer is accessible from the outside world &#8211; specifically, whether your <strong>PhonePad Remote<\/strong> or <strong>PhonePad Web<\/strong> setup is ready to go.<\/p>\n<p>It does this by using your Public IP Address to test if the required ports are open and reachable from outside your network.<\/p>\n<h2>Why You Might Need It<\/h2>\n<p>If you&#8217;re setting up PhonePad so team members can access messages, contacts, or appointments remotely &#8211; whether from home or on the go &#8211; it&#8217;s essential that the right ports are open on your firewall and router.<\/p>\n<p>Sometimes those ports look open, but aren&#8217;t actually reachable from the internet. <strong>RemoteAccessCheck<\/strong> can help you confirm whether things are set up correctly.<\/p>\n<h2>How to Use It<\/h2>\n<ol>\n<li>Launch <strong>RemoteAccessCheck<\/strong> on a computer on your network.<\/li>\n<li>It automatically detects your Public IP address.<\/li>\n<li>Enter the <strong>Web Server Port<\/strong> Number for PhonePad Web &#8211; it defaults to 8089.<\/li>\n<li>Click the <strong>Check Port Access<\/strong> button.<\/li>\n<li>The status for each port will be shown after a short delay.<\/li>\n<\/ol>\n<h2><a href=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/05\/Remote-Access-Check-1.png\"><img data-opt-id=947664037  fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-3608\" src=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/05\/Remote-Access-Check-1.png\" alt=\"\" width=\"956\" height=\"426\" srcset=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:956\/h:426\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/05\/Remote-Access-Check-1.png 956w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:300\/h:134\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/05\/Remote-Access-Check-1.png 300w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:768\/h:342\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/05\/Remote-Access-Check-1.png 768w\" sizes=\"(max-width: 956px) 100vw, 956px\" \/><\/a>What Happens if the Ports are Closed?<\/h2>\n<p>Here are some things to check:<\/p>\n<ul>\n<li>Make sure your router (and its firewall) have been configured to open the ports.<\/li>\n<li>Ensure that Port Forwarding on your router is set to forward to the correct IP Address, ie. your PhonePad Server&#8217;s IP Address.<\/li>\n<li>Check any security software to make sure that it&#8217;s not blocking the connection.<\/li>\n<li>Make sure that PhonePad Server and Web Server are installed and running.<\/li>\n<\/ul>\n<h2>A Quick and Easy Test<\/h2>\n<p><strong>RemoteAccessCheck<\/strong> is completely free and requires no installation.<\/p>\n<p>Before you spend hours troubleshooting (or calling your IT guru), run <strong>RemoteAccessCheck<\/strong> and find out if your system is ready for remote PhonePad access.<\/p>\n<h2><a href=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-21-2025-03_54_53-PM.png\"><img data-opt-id=1559162488  fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-3611\" src=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-21-2025-03_54_53-PM.png\" alt=\"\" width=\"1536\" height=\"1024\" srcset=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:1536\/h:1024\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-21-2025-03_54_53-PM.png 1536w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:300\/h:200\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-21-2025-03_54_53-PM.png 300w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:1024\/h:683\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-21-2025-03_54_53-PM.png 1024w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:768\/h:512\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-21-2025-03_54_53-PM.png 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a>Download RemoteAccessCheck<\/h2>\n<p><a href=\"https:\/\/tinyurl.com\/ym579wyk\">Click here to download RemoteAccessCheck from our website<\/a>.<\/p>\n<a href=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-21-2025-03_48_37-PM.png\"><img data-opt-id=1636181335  data-opt-src=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-21-2025-03_48_37-PM.png\"  decoding=\"async\" class=\"aligncenter size-full wp-image-3610\" src=\"data:image/svg+xml,%3Csvg%20viewBox%3D%220%200%20100%%20100%%22%20width%3D%22100%%22%20height%3D%22100%%22%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%3E%3Crect%20width%3D%22100%%22%20height%3D%22100%%22%20fill%3D%22transparent%22%2F%3E%3C%2Fsvg%3E\" alt=\"\" width=\"1536\" height=\"1024\" old-srcset=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:1536\/h:1024\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-21-2025-03_48_37-PM.png 1536w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:300\/h:200\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-21-2025-03_48_37-PM.png 300w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:1024\/h:683\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-21-2025-03_48_37-PM.png 1024w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:768\/h:512\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-21-2025-03_48_37-PM.png 768w\" \/><\/a>\n","protected":false},"excerpt":{"rendered":"<p>We admit, setting up remote access can sometimes feel like a bit of a guessing game. You&#8217;ve followed the steps, opened the ports, and crossed your fingers &#8211; but is it really working? That&#8217;s where our free little helper comes in: RemoteAccessCheck. What is RemoteAccessCheck? RemoteAccessCheck is a simple, lightweight utility that checks whether your [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,7,97,382,6,5],"tags":[61,349,173,179,180,178,188,189,265,367,169,183,53,264,394,94,181,182,26,52,56,54,55,59,85,93,99,383,193,201,200,432,72,203,296,237,361,57,315,314,51,366,360],"class_list":["post-3606","post","type-post","status-publish","format-standard","category-announcements","category-phonepad","category-phonepad-5","category-phonepad-web","category-support-issues","category-whats-happening","tag-automatic-message-forwarding","tag-business-communication","tag-call-log","tag-call-logging","tag-call-logging-software","tag-call-logs","tag-crm","tag-customer-relationship-manager","tag-electronic-phone-message-system","tag-law-firms","tag-log-phone-calls","tag-logging-phone-calls","tag-message-pad","tag-message-pad-software","tag-messagealert","tag-messagesender","tag-phone-call-log","tag-phone-call-logs","tag-phone-log","tag-phone-log-software","tag-phone-message","tag-phone-message-pad","tag-phone-message-software","tag-phone-messages","tag-phone-pad","tag-phonepad","tag-phonepad-5","tag-phonepad-web","tag-phoneslips","tag-phoneslips-alternative","tag-phoneslips-replacement","tag-remote-access","tag-remote-connection","tag-replacement-for-phoneslips","tag-schedule-appointment","tag-sending-messages-to-email","tag-sip","tag-telephone-message","tag-telephone-message-slip-software","tag-telephone-message-slips","tag-telephone-message-software","tag-use-case","tag-voip"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/3606","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/comments?post=3606"}],"version-history":[{"count":4,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/3606\/revisions"}],"predecessor-version":[{"id":3656,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/3606\/revisions\/3656"}],"wp:attachment":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/media?parent=3606"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/categories?post=3606"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/tags?post=3606"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}