{"id":3881,"date":"2025-12-23T00:21:53","date_gmt":"2025-12-23T00:21:53","guid":{"rendered":"https:\/\/cybercom-software.com\/blog\/?p=3881"},"modified":"2025-12-23T00:21:53","modified_gmt":"2025-12-23T00:21:53","slug":"christmas-support-hours-yes-were-mostly-still-here","status":"publish","type":"post","link":"https:\/\/cybercom-software.com\/blog\/christmas-support-hours-yes-were-mostly-still-here\/","title":{"rendered":"Christmas Support Hours (Yes, We\u2019re Mostly Still Here)."},"content":{"rendered":"<p data-start=\"441\" data-end=\"577\">Christmas is that magical time of year when inboxes slow down, offices get quieter, and someone inevitably eats one too many mince pies.<\/p>\n<p data-start=\"579\" data-end=\"665\">The good news? <strong data-start=\"594\" data-end=\"665\">Our support doesn\u2019t disappear just because there\u2019s tinsel involved.<\/strong><\/p>\n<h2 data-start=\"667\" data-end=\"696\">Here\u2019s the simple version<\/h2>\n<p data-start=\"698\" data-end=\"803\">We\u2019ll be providing normal support <strong data-start=\"732\" data-end=\"770\">right through the Christmas period<\/strong>, with just two small exceptions:<\/p>\n<ul>\n<li data-start=\"807\" data-end=\"827\"><strong data-start=\"810\" data-end=\"827\">Christmas Day<\/strong><\/li>\n<li data-start=\"807\" data-end=\"827\"><strong data-start=\"833\" data-end=\"847\">Boxing Day<\/strong><\/li>\n<\/ul>\n<p data-start=\"849\" data-end=\"893\">On those two days, our support team will be:<\/p>\n<ul>\n<li data-start=\"896\" data-end=\"923\">Spending time with family<\/li>\n<li data-start=\"896\" data-end=\"923\">Eating food that does not come in sensible portions<\/li>\n<li data-start=\"896\" data-end=\"923\">Politely ignoring email notifications<\/li>\n<\/ul>\n<p data-start=\"1023\" data-end=\"1043\">(They\u2019ve earned it.)<\/p>\n<h2 data-start=\"1023\" data-end=\"1043\"><a href=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/12\/Phone-Dude-Untangling-Christmas-Lights.png\"><img data-opt-id=1212945588  fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-large wp-image-3882\" src=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:1024\/h:683\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/12\/Phone-Dude-Untangling-Christmas-Lights.png\" alt=\"Phone Dude untangling Christmas Lights\" width=\"1024\" height=\"683\" srcset=\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:1024\/h:683\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/12\/Phone-Dude-Untangling-Christmas-Lights.png 1024w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:300\/h:200\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/12\/Phone-Dude-Untangling-Christmas-Lights.png 300w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:768\/h:512\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/12\/Phone-Dude-Untangling-Christmas-Lights.png 768w, https:\/\/mld50qmdoq2m.i.optimole.com\/w:1536\/h:1024\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2025\/12\/Phone-Dude-Untangling-Christmas-Lights.png 1536w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a>What about the rest of the holidays?<\/h2>\n<p data-start=\"1087\" data-end=\"1126\">Every other day? <strong data-start=\"1104\" data-end=\"1126\">Business as usual.<\/strong><\/p>\n<p data-start=\"1128\" data-end=\"1142\">That includes:<\/p>\n<ul>\n<li data-start=\"1128\" data-end=\"1142\">Before Christmas<\/li>\n<li data-start=\"1128\" data-end=\"1142\">Between Christmas and New Year<\/li>\n<li data-start=\"1128\" data-end=\"1142\">The strange \u201cWhat day even <em data-start=\"1228\" data-end=\"1232\">is<\/em> it?\u201d zone after Boxing Day<\/li>\n<\/ul>\n<p data-start=\"1263\" data-end=\"1396\">If you need help, have a question, or something isn\u2019t behaving the way it should, just reach out as normal and we\u2019ll take care of it.<\/p>\n<h3 data-start=\"1398\" data-end=\"1451\">If you contact us on Christmas Day or Boxing Day\u2026<\/h3>\n<p data-start=\"1453\" data-end=\"1524\">No need to panic \u2014 your message won\u2019t vanish into a festive black hole.<\/p>\n<p data-start=\"1526\" data-end=\"1642\">We\u2019ll pick it up and respond <strong data-start=\"1555\" data-end=\"1585\">as soon as support resumes<\/strong>.<br data-start=\"1586\" data-end=\"1589\" \/>(Probably with slightly less gravy on our keyboards.)<\/p>\n<p>From all of us here, we\u2019d like to wish you a <strong data-start=\"1694\" data-end=\"1744\">safe, relaxed, and interruption-free Christmas<\/strong> \u2014 and thank you for being part of our community.<\/p>\n<p data-start=\"1795\" data-end=\"1882\">And remember: If something goes wrong with your software, at least it\u2019s not the oven.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Christmas is that magical time of year when inboxes slow down, offices get quieter, and someone inevitably eats one too many mince pies. The good news? Our support doesn\u2019t disappear just because there\u2019s tinsel involved. Here\u2019s the simple version We\u2019ll be providing normal support right through the Christmas period, with just two small exceptions: Christmas [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,6,5],"tags":[61,349,173,179,180,178,440,188,189,265,447,448,442,367,169,183,53,264,394,94,439,181,182,26,52,56,54,55,441,59,85,93,99,438,383,193,201,200,432,72,203,296,237,361,449,57,315,314,51,366,360],"class_list":["post-3881","post","type-post","status-publish","format-standard","category-announcements","category-support-issues","category-whats-happening","tag-automatic-message-forwarding","tag-business-communication","tag-call-log","tag-call-logging","tag-call-logging-software","tag-call-logs","tag-call-message-software-for-offices","tag-crm","tag-customer-relationship-manager","tag-electronic-phone-message-system","tag-feature-requests","tag-feedback","tag-how-to-organize-office-communication","tag-law-firms","tag-log-phone-calls","tag-logging-phone-calls","tag-message-pad","tag-message-pad-software","tag-messagealert","tag-messagesender","tag-office-communication-software","tag-phone-call-log","tag-phone-call-logs","tag-phone-log","tag-phone-log-software","tag-phone-message","tag-phone-message-pad","tag-phone-message-software","tag-phone-message-tracking-system","tag-phone-messages","tag-phone-pad","tag-phonepad","tag-phonepad-5","tag-phonepad-care-plan","tag-phonepad-web","tag-phoneslips","tag-phoneslips-alternative","tag-phoneslips-replacement","tag-remote-access","tag-remote-connection","tag-replacement-for-phoneslips","tag-schedule-appointment","tag-sending-messages-to-email","tag-sip","tag-suggestions","tag-telephone-message","tag-telephone-message-slip-software","tag-telephone-message-slips","tag-telephone-message-software","tag-use-case","tag-voip"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/3881","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/comments?post=3881"}],"version-history":[{"count":1,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/3881\/revisions"}],"predecessor-version":[{"id":3883,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/posts\/3881\/revisions\/3883"}],"wp:attachment":[{"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/media?parent=3881"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/categories?post=3881"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cybercom-software.com\/blog\/wp-json\/wp\/v2\/tags?post=3881"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}