- \n
- NEW: Connection Troubleshooter<\/strong> assists with any connection issues when starting PhonePad.<\/li>\n
- UPDATED: Log Viewer updated.<\/li>\n
- FIXED: PhonePad Data Migration Tool has been renamed to Phoneslips Data Migration Tool. You can find it in the C:\\PhonePad5Server<\/em> folder on you Server or Host PC.<\/li>\n
- FIXED: Data migration tool wasn’t importing appointment notes.<\/li>\n
- FIXED: There was an intermittent issue with assigning access to user calendars.<\/li>\n
- FIXED: Sometimes descendant folders could become orphaned when deleting folder branches.<\/li>\n
- FIXED: Appointment Calendar – Deleting and changing repeating events wasn’t working correctly.<\/li>\n
- Minor fixes and improvements.<\/li>\n<\/ul>\n
These improvements are part of our ongoing effort to make PhonePad faster, smarter, and easier to use.<\/p>\n
We hope you enjoy the update.<\/p>\n
Important Information About MessageSender<\/h2>\n
This release is only compatible with MessageSender Version 6.26.0 or later<\/strong>.\u00a0 If you don’t use MessageSender then you don’t need to worry about this.<\/p>\n
Problems?<\/h2>\n
We’re human too.\u00a0 We haven’t been replaced by some algorithm – yet – but who knows what the future holds.<\/p>\n
![\"Tech](\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:1024\/h:540\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2026\/03\/TechAndRobot-2.png\")
<\/a> And we’re definitely not perfect.\u00a0 Like most other humans, we can make mistakes.\u00a0 So chances are you may come across something that’s not quite working right.\u00a0 If you do find an error or a bug, please let us know and we’ll fix it as quickly as possible.<\/p>\nInstallation Information<\/h2>\n
Please note:<\/strong> Server Updates must<\/strong> be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot<\/strong> be installed directly on your workstations.<\/p>\n
Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed.\u00a0 Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.<\/p>\n
Important<\/strong>: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update<\/strong> and not<\/strong> the server setup program.<\/p>\n
How Updates Work<\/h2>\n
Please read:<\/strong> You do not<\/strong> need to install every update between this one and the last update you installed.\u00a0 PhonePad uses a smart update system that compares your current PhonePad system with what’s in the update, works out what changes are required, and then makes those changes.\u00a0 So if you are a few versions behind don’t worry.\u00a0 You can skip all of the updates in between<\/strong> and go straight to this update.<\/p>\n
Updates and Anti-Virus Software<\/h2>\n
Depending on the anti-virus software you use, when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature<\/em>.<\/p>\n
If you experience speed or freezing issues<\/strong> after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad.\u00a0 This may need to be done on the both your Server or Host PC, and your workstations.<\/p>\n
![\"Computer](\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:1024\/h:683\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2026\/03\/ChatGPT-Image-Mar-4-2026-11_45_58-AM.png\")
<\/a>Digital Signatures<\/h2>\nAll PhonePad executables and DLLs are digitally signed for your protection.<\/p>\n
<\/a>You can confirm that a file is safe by right-clicking on it and selecting Properties<\/em> from the popup menu, and then selecting the Digital Signatures<\/em> tab.<\/p>\n
<\/a>Downloading the Update<\/h2>\n
You can download the update from your My PhonePad<\/a> account.<\/p>\n
If you are a current trial user you can download the update by logging in to My PhonePad Trial<\/a> using the email address you used to start your trial.<\/p>\n
Please contact Support<\/a> if you have any problems or questions.<\/p>\n
Installing Updates<\/h2>\n
Unsure on how to install updates? Please watch the video on this blog post<\/a>.<\/p>\n
If you are a licensed user you will need to have a current PhonePad Care Plan to install this update.<\/p>\n
If your Care Plan has expired, you will need to renew it before you can install this update.<\/p>\n
Trial users can install the update if they are still in their trial period.<\/p>\n
Update Installation Service<\/h2>\n
If you would rather have the Server Update installed for you, you can arrange for us to remote connect and install it.<\/p>\n
![\"Tech](\"https:\/\/mld50qmdoq2m.i.optimole.com\/w:auto\/h:auto\/q:mauto\/ig:avif\/https:\/\/cybercom-software.com\/blog\/wp-content\/uploads\/2026\/03\/TechAndRobot-2.png\")
<\/a> And we’re definitely not perfect.\u00a0 Like most other humans, we can make mistakes.\u00a0 So chances are you may come across something that’s not quite working right.\u00a0 If you do find an error or a bug, please let us know and we’ll fix it as quickly as possible.<\/p>\n