Ever found yourself scrolling through your Inbox trying to remember which messages still need a follow-up call? We have too. That’s why we’ve added a new Message Status panel<\/strong>\u00a0that pops up right below your Inbox, giving you an instant view of the follow-up status of your messages \u2014 without having to open each one individually.<\/p>\n It’s a small change that makes a big difference when you’re juggling a busy day. This one’s been on the wish list for a while. When adding or editing an appointment, you can now choose between two time-entry styles:<\/p>\n Whichever approach suits the way your office works, PhonePad now has you covered.<\/p>\n If you’re setting up appointments day in, day out, you’ll appreciate this one. Admins can now configure default values for appointment types<\/strong>\u00a0in the Admin settings. Set sensible defaults once, and your staff won’t have to fill in the same fields from scratch every time. Less repetition, fewer mistakes \u2014 everyone wins.<\/p>\n Not every office uses the Subject and Room fields on the Appointment screen \u2014 and until now, they were always there whether you needed them or not. Admins can now **show or hide these fields** via the Admin settings, giving you a cleaner, less cluttered screen if they’re not relevant to your workflow.<\/p>\n When you hover your mouse over an appointment, its details appear in the Appointment Details panel<\/strong> on the right. Move your mouse away, and the panel clears. Simple enough \u2014 but what if you want to keep those details visible while you do something else?<\/p>\n Now you can. A single click on any appointment will pin its details<\/strong> in the Appointment Details panel, keeping them on screen even after you move your mouse away. To unpin, just click the same appointment again, or click on any empty time slot.<\/p>\n We also squashed a couple of bugs that had been lurking around:<\/p>\n This release is all about giving you more control \u2014 over how you view your messages, how you manage your appointments, and how your interface is configured for your specific office. We hope these changes make your day just a little smoother.<\/p>\n As always, if you have any feedback or run into any issues, we’d love to hear from you. Drop us a line at support@cybercom-software.com.<\/p>\n This release is only compatible with MessageSender Version 6.26.0 or later<\/strong>.\u00a0 If you don’t use MessageSender then you don’t need to worry about this.<\/p>\n We’re human too – for the moment anyway.<\/p>\n Please note:<\/strong> Server Updates must<\/strong> be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot<\/strong> be installed directly on your workstations.<\/p>\n Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed.\u00a0 Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.<\/p>\n Important<\/strong>: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update<\/strong> and not<\/strong> the server setup program.<\/p>\n Please read:<\/strong> You do not<\/strong> need to install every update between this one and the last update you installed.\u00a0 PhonePad uses a smart update system that compares your current PhonePad system with what’s in the update, works out what changes are required, and then makes those changes.\u00a0 So if you are a few versions behind don’t worry.\u00a0 You can skip all of the updates in between<\/strong> and go straight to this update.<\/p>\n Depending on the anti-virus software you use, when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature<\/em>.<\/p>\n If you experience speed or freezing issues<\/strong> after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad.\u00a0 This may need to be done on the both your Server or Host PC, and your workstations.<\/p>\n All PhonePad executables and DLLs are digitally signed for your protection.<\/p>\n You can download the update from your My PhonePad<\/a> account.<\/p>\n If you are a current trial user you can download the update by logging in to My PhonePad Trial<\/a> using the email address you used to start your trial.<\/p>\n Please contact Support<\/a> if you have any problems or questions.<\/p>\n Unsure on how to install updates? Please watch the video on this blog post<\/a>.<\/p>\n If you are a licensed user you will need to have a current PhonePad Care Plan to install this update.<\/p>\n If your Care Plan has expired, you will need to renew it before you can install this update.<\/p>\n Trial users can install the update if they are still in their trial period.<\/p>\n If you would rather have the Server Update installed for you, you can arrange for us to remote connect and install it.<\/p>\n
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<\/a><\/p>\nAppointment Calendar: Choose How You Enter Times<\/strong><\/h3>\n
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<\/a>Appointment Calendar: Admin Default Values<\/strong><\/h3>\nAppointment Calendar: Show or Hide Subject and Room Fields<\/strong><\/h3>\n
Appointment Calendar: Pin Appointment Details<\/strong><\/h3>\n
Bug Fixes<\/strong><\/h3>\n
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\nThere was an issue where Auto Suggest was firing even when you had Manual Suggest selected. That’s now fixed \u2014 PhonePad will respect your preference and only suggest when you ask it to.<\/li>\n
\nIn some cases, the Address Book wasn’t saving data as expected. This has been resolved, so your contact information is now being stored correctly every time.<\/li>\n<\/ul>\nWrapping Up<\/strong><\/h3>\n
Important Information About MessageSender<\/h2>\n
Problems?<\/h2>\n
Installation Information<\/h2>\n
How Updates Work<\/h2>\n
Updates and Anti-Virus Software<\/h2>\n
Installing Updates<\/h2>\n
Update Installation Service<\/h2>\n