AutoBackup is a Windows service. When you install the PhonePad Automatic Backup System, AutoBackup is installed on your server or Host computer, but the service hasn't yet been installed. To install the AutoBackup service follow this simple step:
| • | Select Install Service from the Tools menu. |
Depending on your Windows permissions, you may need to do this using an account with full Administrator access.
If you get an Access Denied error then it means you don't have sufficient permissions. If that happens, try the following:
| 1. | Using Windows Explorer (not Internet Explorer), go to the folder you installed AutoBackup in. |
| 2. | Right-click on the file AutoBackupInstall and select Run as Administrator from the popup menu. |
| 3. | If you still get an error message then you will need to install the service using an Administrator account. |