Application Folders

By default, PhonePad 5 Workstation and PhonePad 5 Server are installed in the following folders:

•C:\PhonePad5

•C:\PhonePad5Server

Now you may be wondering why they aren't installed under C:\Program Files or C:\Program Files (x86).  The reason is that the Program Files folders are special folders that are normally tightly controlled by the Windows OS and User Access Control (UAC).  We have found that installing PhonePad in those folders breaks the automatic update system due to overly restrictive access rights.

These restrictions don't normally apply to other folders directly off the C: drive root directory (but sometimes they might).  We recommend that users be given Modify access to the C:\PhonePad5 and C:\PhonePad5Server folders, or whichever folders to put them in.