Config Restore

If your database configuration file is damaged you may get this error message when starting PhonePad 5 workstation.

ConfigError

Fortunately your PhonePad 5 Server backups up your database configuration file whenever your automatic backups are performed (or when you do a manual backup).

You can resolve this issue by following these steps:

1.Go to the PhonePad 5 Server folder on your Server or Host PC.

2.Run Config Restore.

ConfigRestore

3.Select a recent backup.

4.Click the Restore button.

5.You will be asked to confirm the restore.

6.The database configuration file will be restored from the selected backup.d

7.Run PhonePad and check to make sure it now starts correctly.

Users need to be logged out of PhonePad before you can restore a database configuration file. Config Restore will stop your PhonePad 5 Server temporarily while the restore is being performed, which means any users currently logged in to PhonePad will lose their connections.