Dashboard

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Dashboard provides an easy way for managers and system administrators to view message status.  It is automatically updated every few seconds.

 

Select the Manager tab on the toolbar and click the Dashboard button, or select Dashboard from the Manager menu.

 

 Dashboard

 

Calls Logged

Displays the number of phone messages logged today.

Read Messages

Displays how many messages have been read today.

Uncompleted

Displays the number of uncompleted follow ups for today.

Completed

Displays the number of completed follow ups for today.

 

All of these statuses are based on phone calls logged for the current day.  If a message was marked for follow up on the day it was logged, then it will appear in the status.  The same applies to Completed follow ups and messages read.

 

You can place the dashboard anywhere on the screen and it will be remembered next time it is run.