Forgotten Passwords

Mondays can often be a busy time for administrators.  It's common for users to forget their PhonePad password over the weekend or if they've been on vacation, requiring admins to reset it for them.  The Forgotten Passwords feature enables users to retrieve their password themselves.

Once enabled, users can click on the I Forgot My Password link on the login window.

To enable this feature there are a few steps:

1.Set up your Communication Settings.

2.Set up the User Notification Settings.  You can use Email, SMS or Pushover to send users their passwords.

3.Depending on which communication method you are using, you will need to add the relevant setting under each user's account, ie. Email Address, Cell/Mobile Number, or Pushover Device Name.