Template Tags

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The Template Tags that are available for creating and editing message templates are dependant on the type of message selected.

 

Phone Messages

<caller>

Name of the person calling.

<cametoseeyou>

Displays an [X] if this is true.

<cametoseeyoulabel

Displays "Came to See You" unless you have changed it using the LabelEditor utility.

<calldetails>

This will be either "Phoned", "Returned Your Call" or "Came to See You".  If you have changed the message labels then those labels will be displayed instead.

<callaction>

This will be either "No Action Required", "Please Phone", "Will Phone Again", "Will Drop By Again", "Wants to See You" or "Will Be In At".  If you have changed the message labels then those labels will be displayed instead.

<date>

Date of the message.

<from>

The caller's organization.

<message>

The actual text of the message.

<messagetitle>

By default this is "While You Were Out", unless you have changed it using the LabelEditor utility.

<noaction>

Displays an [X] if this is true.

<noactionlabel>

Displays "Came to See You" unless you have changed it using the LabelEditor utility.

<phone>

The caller's phone number.

<phoned>

Displays an [X] if this is true.

<phonedlabel>

Displays "Came to See You" unless you have changed it using the LabelEditor utility.

<pleasephone>

Displays an [X] if this is true.

<pleasephonelabel>

Displays "Came to See You" unless you have changed it using the LabelEditor utility.

<recipients>

Lists all users the message was sent to.

<returnedcall>

Displays an [X] if this is true.

<returnedcalllabel>

Displays "Came to See You" unless you have changed it using the LabelEditor utility.

<sender>

The person who recorded the message.

<subject>

The subject of the message.

<time>

Time of the message.

<urgent>

Indicates whether the message is urgent or not.

<wantstoseeyou>

Displays an [X] if this is true.

<wantstoseeyoulabel>

Displays "Came to See You" unless you have changed it using the LabelEditor utility.

<willbeinat>

Displays an [X] if this is true.

<willbeinatlabel>

Displays "Came to See You" unless you have changed it using the LabelEditor utility.

<willbeinattext>

The time the user will be in.

<willdropby>

Displays an [X] if this is true.

<willdropbylabel>

Displays "Came to See You" unless you have changed it using the LabelEditor utility.

<willphoneagain>

Displays an [X] if this is true.

<willphoneagainlabel>

Displays "Came to See You" unless you have changed it using the LabelEditor utility.

 

Text Messages

<date>

Date of the message.

<message>

The actual text of the message.

<recipients>

Lists all users the message was sent to.

<sender>

The person who recorded the message.

<subject>

The subject of the message.

<time>

Time of the message.

<urgent>

Indicates whether the message is urgent or not.