Columns

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Message lists are divided into a number of columns:

 

 

The first column shows the read status of a message.

 

mail_back

The message has not been read.

 

mail_open_doc

The message has been read.

 

warning

The message has not been read and is urgent.

 

 

The second column indicates the type of message.

 

phone_call

This is a phone message.

 

document_text_write

This is a text message.

 

PostmarkCircle20x20

This is a message read receipt.

 

phone-call-arrow-right

This is a forwarded phone message.

 

page-text-arrow-right

This is a forwarded text message.

 

phone-call-arrow-left

This is a reply to a phone message.

 

page-text-arrow-left

This is a reply to a text message.

 

phone-call-chat

This is an Outgoing call.

 

symbol-email

This is an email reply.

 

mail-front-ok

This is an email read receipt.

 

mail-front-warning

This is an email delivery failure.

 

 

The third column indicates the Follow Up Status of the message.

 


If there is no icon then the message is not marked for Follow Up.

man_1-import

The message is marked for Follow Up.

ok

Follow Up has been completed on this message and no further action is required.

ID

This column shows the Message ID.

Date

This column shows the date and time of the message.

Caller

This column shows the Caller if it is a phone message.  It will be blank for text or system messages.

Company

This column shows the Company if it is a phone message.  It will be blank for text or system messages.

Subject

This column shows the Subject of the message.

Phone

This column shows the phone number if it is a phone message.  It will be blank for text or system messages.

Category

This column shows the Category selected for the message.

Reference

This column shows the Reference field from the selected message.

Identification

This column shows the Identification field from the Address Book entry for the caller.

Contact Type

This column show the Contact Type field from the Address Book entry for the caller.