Configuring CallerID.com

If you have a CallerID.com device on your network you can configure PhonePad to receive the Caller ID data from it by selecting Caller ID Settings from the View menu, or by clicking the Caller ID Settings button on the Settings toolbar. Select CallerID.com from the 3 options, then click OK.

CallerIDSettingsCallerIDCom

Warning: You can also set the port number but do not change it from the default unless you know for sure that it is different from port 12605.

The CallerID.com devices broadcast the Caller ID data on a different port. This data is received by the PhonePad 5 Caller ID Service running on your Server or Host PC. It broadcasts this data to PhonePad 5 on all workstations and logs the data in the PhonePad 5 database. This is how it maintains a history of all calls.