Email Message Settings

If you have administrator access, a Settings button will also be displayed on this screen.  

Click the Settings button to access the settings used by the Email Message feature to send emails.

When the Email Message Settings screen appears, you have the option of using the settings set up under Communication Settings (the default), or to set up specific email settings for the Email Message feature (Use Mail Server).

If you want the Email Message feature to use separate settings then select Use Mail Server.

Enter the address of your SMTP Server and the SMTP Port number.

To make things easier, you can use the drop-down list to select an email service provider, then click the Apply Preset button (if your provider is listed).  This will change the settings to suit the provider you are using.  All you need to do then is enter your account details (eg. Account Username/Email Address and Password).

These are settings we have tested, or that have been tested by customers, and are known to work.  More presets will be added over time.  If you are using an email provider not listed and you have settings that have been proven to work, please let us know and we'll add them.

Select the Mail User Account tab and enter in the details.

Finally, select the Authentication tab and select the appropriate authentication settings for your mail server.

Click OK to save the changes.