How It Works

PhonePad doesn't communicate directly with your TAPI devices.  Instead it connects through the Microsoft Windows Telephony Application Programming Interface (TAPI) to communicate with any TAPI devices on your workstation or network.  

If you have problems with the Caller ID features make sure that your TAPI devices are 100% TAPI compatible and that you have the latest drivers.  We have sometimes found that the default drivers installed by Windows don't work.