Inbox

The Inbox is a special folder. This is where all of your phone and text messages will arrive when someone sends them to you.

InboxMessages

The User List

If you have access to other users' Inboxes you will also see a list of those users to the left of your Inbox. You can select a user from the list to access their Inbox. The Inbox title bar will display the name of the user whose Inbox you are viewing.

Message Counts

The User list can be configured to show message counts for each user. The first column is the number of unread messages for the user, and the second column shows the number of uncompleted follow ups.

UserMessageCount2

To configure this, select Preferences from the View menu, then select Messages - 1.

PreferencesShowMessageCount

User List

Show Message Counts

When checked, the User List will display message counts for Unread Messages and Uncompleted Follow Ups.

Show Zeroes

When checked, and Show Message Counts is checked as well, zeroes will be displayed where the user has no Unread Messages and/or Uncompleted Follow Ups.

If unchecked, blank spaces will be shown instead of zeroes.