Version Mismatch

The PhonePad 5 Workstation and PhonePad 5 Server software should always be the same version.  If they're not then PhonePad may not function correctly.

Normally you shouldn't have to worry about this as the PhonePad 5 Server should keep the versions on the workstations and Server/Host PC synchronized.

To avoid problems, PhonePad will check both version numbers on start up.  If there is a version mismatch then an error message will be displayed.

Older Version on Workstation

If the workstation version is older than the Server/Host PC version then this message will be displayed:

This can be easily resolved by clicking on the link in the message.  PhonePad will automatically download the correct version for the workstation.

Newer Version on Workstation

If the version on the workstation is newer than the Server/Host PC then this version will be displayed:

This would only happen if the wrong version of PhonePad 5 Workstation was manually downloaded and installed on the workstation.  For example, if you added a new computer to your network you may have accidentally downloaded the latest version of the workstation software from the website instead of downloading the version installed on all other workstations.

This can be quickly fixed by clicking the provided link to download and install the correct version.