Setting Up the Connection to the Server

You may be pleased to know that once you have installed PhonePad 5 on your workstations there is nothing else you need to do.  You don't need to configure PhonePad to connect to the Server or Host PC.

When PhonePad starts up it will try to auto-discover any PhonePad 5 Servers on your network.  Your workstations will automatically establish a connection with the server once it finds it.

If PhonePad is unable to connect to the PhonePad 5 Server then it will be due to one of the following reasons:

•The PhonePad 5 Server Windows service has not been installed or is not running.

•A router, bridge, or brouter (bridge router) on your network may be blocking UDP broadcasts and or TCP/IP connections.

•A firewall, and/or security software, on the Server or Host PC, or on the workstation is blocking the connection.  You may need to configure it to allow the connection.

When you use Control Center to install and start the PhonePad 5 Server it will automatically add an exception rule to the Windows Firewall so that PhonePad 5 Workstation can connect to the Server or Host PC.  If you have 3rd party anti-virus and/or firewall software installed it may not be enough to unblock the connections.  You may need to configure your 3rd party software to allow the connections.