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PROBLEM: I deleted a user and then tried to recreate them again, but received an error that says they already exist. They aren't shown in the list of users under User Management.
ANSWER: Sometimes when deleting a user they can become "orphaned" in the system.
Download and run this program to remove the orphaned user: https://cybercom-software.s3.dualstack.us-west-2.amazonaws.com/FixDeletedUsers.exe
Once that's done you should be able to recreate the user.