Adding Users

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Select the Manager tab on the toolbar and click the Manage Users button, or select Manage Users from the Manager menu.

 

To add a user, click the Add button on the User Management window.

 

 AddUser

 

In the example above, we are adding a new user named Jaime.

 

1 - User Account (Mandatory)

Username

Enter a name for the user.  They will use this to login to PhonePad.

Password

Enter a password for the user.  Passwords are required by PhonePad.

Confirm

Enter the password again to make sure you didn't mistype.

 

2 - User Access (Mandatory)

User Type

Select a User Type for the user.  They can be a Standard User (the default), a Manager, or an Administrator.  .

 

Managers can only create Standard User accounts.

Administrators can create all 3 account types.

 

See the Administrators topic for more information

Login Enabled

This should be checked (the default) unless you don't want the user to be able to login.

Login Expires

You can optionally set the user account to automatically expire at a specified date.  This can be useful for temporary employees or contractors.

Hidden Account

A hidden account won't appear in any user lists.  It can be logged into but users won't be able to send messages to this user.

 

3 - User Details (Optional)

Firstname

The user's firstname.

Lastname

The user's lastname.

Display Name

If you enter a name here, it will be displayed on the Inbox Title Bar and the User List (next to the Inbox) instead of their Username.  This can be useful where you use Usernames that are difficult to read.  For example, you might use the user's full name including any middle names.  This could be quite cumbersome, especially if they have a long last name like Snuffleupagus.

Email

The user's email address.  If you want to use the I Forgot My Password feature then the email address will be required if forgotten passwords will be sent by email.

Phone

The user's phone number.

Cell/Mobile

The user's cell/mobile number.    If you want to use the I Forgot My Password feature then the cell/mobile number will be required if forgotten passwords will be sent by SMS.

Job Title

The user's job title or position.

Area

Where the user works.

Location

The user's location.

 

4 - Photo (Optional)

Load

Allows you to load a photo of the user.  Only JPG files are currently accepted.

Clear

Removes the photo.

 

5 - CalendarSync (Future feature still under development)

Google Email

TBA

Outlook Email

TBA

iOS Email

TBA

 

6 - SMS (Optional)

SMS Email

Some cell/mobile phone providers supply customers with an email address that they can use to send SMS messages.  If the user's provider does that, then it can be used with the I Forgot My Password feature.

 

7 - Pushover (Optional)

Device Name

Enter a Pushover device name for the user.  The device needs to be listed under your Pushover account for your business.  If you want to use the I Forgot My Password feature then the Pushover device name will be required if forgotten passwords will be sent by Pushover.

Pushover Email

The Pushover email address is a more flexible option than using the Device Name.  One of the reasons is users can have their own Pushover account instead of you having to use a business account.

 

8 - Appointment Calendar

Show User in Appointment Calendar

If you want the user to have a calendar in Appointment Calendar then check this checkbox.

 

LightBulb

Only User Account and User Access fields are required.  The others are optional.