Deleted Messages

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Messages in the Deleted folder are automatically cleared out (permanently deleted) after they have been there a specific amount of time.  PhonePad keeps track of when a message is moved to the deleted folder and then removes it permanently once it has been there for the specified amount of time.

 

The default is 14 days however this can be changed to any number of days from 7 to 365.

 

 DeletedFolderSystemRules2

 

 

Message Deletion

Users can delete messages

When selected, a message that is sent to a group will be marked as read for all group members.  This can be useful for teams where only one person needs to respond to a message sent to the team.

 

Prevent changes from being deleted

Users can delete Follow Up Notes

 

When selected, users are unable to delete messages but they can delete Follow Up Notes.

Prevent Follow Up Notes from being detected

 

When selected, users are unable to delete messages or Follow Up Notes.

Deleted Folder

When read, mark messages as read for all group members

When checked, a message that is sent to a group will be marked as read for all group members.  This can be useful for teams where only one person needs to respond to a message sent to the team.