Restore Snapshot

Restore Snapshot is a program that is designed to help you quickly revert your PhonePad system back to a previous state.

A snapshot is another form of backup performed by PhonePad.  There are some differences though:

•Like automatic and manual backups, snapshots back up your database files.  But they also back up everything in your PhonePad 5 Server folder.

•Snapshots are only run when you install a server update.

Snapshots automatically capture the current state of your PhonePad 5 Server or Host before a server update is performed.  The idea behind this is, should something go horribly wrong during the server update, you can use the Restore Snapshot program to restore your PhonePad installation on your Server or Host PC back to the way it was immediately before the update.

This means you can get back up and running quickly with very little downtime.  And it gives us time to work out what went wrong with the update (if there was a problem with the update itself, or if there was some soft of OS or hardware issue on your Server or Host PC).

See the section entitled Restoring from a Snapshot.