Restoring a Backup for a Previous Version |
If the backup you are restoring from was done when you were using a previous version of PhonePad 5 then the data structures of your current database and the backup copy may not be compatible.
For example, say you are now using PhonePad 5.9.0 but when the last backup was done your were using PhonePad 5.7.0. There were likely some database changes between the two versions.
If you restore from that backup, you would probably get some error messages when trying to start PhonePad. The solution is to update the restored database so that it is the same version as PhonePad 5 Server and PhonePad 5 Workstation.
Fortunately this is quite easy to do.
Check the version number of PhonePad that you are currently using, and then download the server update for that version from www.myphonepad.com. When you run the server update it will analyze the PhonePad database you just restored and bring it up to date.
One way you can check the version number is to right-click on PhonePad5Run.exe in the PhonePad folder, and select Properties from the popup menu. The Details tab will show the version number.
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