Server Logs

PhonePad 5 keeps a log of various background tasks that run on the PhonePad 5 Server.  Normally you would not need to look at these logs but they can be useful when troubleshooting server problems.

To access the Server Logs, select the System Admin tab and click on the Server Logs button, or select Server Logs from the System Admin menu.

System Log

Shows a list of background system tasks that have been run on the PhonePad 5 Server.

The Delete button allows you to delete all log entries.  You can do this if the log starts getting too large.

The Refresh button will reload the log.

The Print button allows you to print of the log entries (and export the report to PDF if needed).

System Events

Shows any system events that have occurred, including errors.  You can select All events, Information events, and Errors.

The default view is Errors.  You normally wouldn't need to worry about Information events but this may be needed by Cybercom Software support staff to diagnose a problem.

If you see any errors please report them to support@cybercom-software.com as they may be programming errors that we need to know about.

There are also a number of log files generated by the PhonePad system.  These logs contain different information.  You can find out more about them here: logs.