We are pleased to announce the release of PhonePad 5.20.0 Server Update, which is available for immediate download.
When Dynamic Refresh was introduced to PhonePad 5 several versions ago it meant that messages could be delivered to your Inbox almost instantly. Instead of using a pull method of checking for new messages, Dynamic Refresh pushed new message notifications to each workstation.
Unfortunately on some networks Dynamic Refresh didn’t work because it was being blocked (evident by socket error # 10060 in the log files). Despite our best efforts we were unable to find out exactly what was blocking the Windows network protocols that Dynamic Refresh used.
So we have completely replaced the technology we were using for Dynamic Refresh and rewritten it from scratch. The technology and protocols now used for Dynamic Refresh don’t have the same blocking issues. The result should be better performance and faster message delivery times.
Changes and Fixes
- IMPROVED – Dynamic Refresh has been rewritten using a different network techology and protocols.
- Various minor fixes and improvements.
Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations. Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed. Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.
Important: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update and not the server setup program. The update will update your database whereas the setup program will overwrite it with a blank database.
You can download the update from your My PhonePad account or by using the Application Update option on the System Admin menu in PhonePad 5.
These updates are available for both fully licensed users and trial users.
Please contact Support if you have any problems or questions.