Manage your phone messages quickly and easily with PhonePad!

PhonePad Version 5.85.1 Has Been Released.

We are pleased to announce the release of PhonePad 5.85.1.

This version fixes issues that were discovered in Version 5.85.0.

Changes in This Release

  • NEW: Added option to specify Reminder check frequency to Preferences.
  • NEW: Added option to System Rules to allow the default Admin account to be excluded from message addressing (see System Rules/Message Settings/Messages/Recipient List).
  • FIXED: Read messages were not being marked as read.
  • FIXED: Category was not being selected when viewing phone messages.
  • FIXED: Cut, copy and paste shortcuts were not working for some fields in phone messages.
  • FIXED: Strange issue where it was not possible to add users.
  • Miscellaneous improvements and fixes.

Important Information About MessageSender

This release is only compatible with MessageSender Version 6.25.0 or later.

Problems?

We’re human too.  We haven’t been replaced by some algorithm – yet. And we’re definitely not perfect.  Like most other humans, we can make mistakes.  So chances are you may come across something that’s not quite working right.  If you do find an error or a bug, please let us know and we’ll fix it as quickly as possible.

Installation Information

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.  Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed.  Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation. Important: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update and not the server setup program.

How Updates Work

Please read: You do not need to install every update between this one and the last update you installed.  PhonePad uses a smart update system that compares your current PhonePad system with what’s in the update, works out what changes are required, and then makes those changes.  So if you are a few versions behind don’t worry.  You can skip all of the updates in between and go straight to this update.

Updates and Anti-Virus Software

Depending on the anti-virus software you use, when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature.  If you experience speed or freezing issues after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad.  This may need to be done on the both your Server or Host PC, and your workstations.

Digital Signatures

All PhonePad executables and DLLs are digitally signed for your protection.

You can confirm that a file is safe by right-clicking on it and selecting Properties from the popup menu, and then selecting the Digital Signatures tab.

Downloading the Update

You can download the update from your My PhonePad account.

If you are a current trial user you can download the update by logging in to My PhonePad Trial using the email address you used to start your trial.

Please contact Support if you have any problems or questions.

Installing Updates

If you’re unsure of how to install updates, please watch the video on this blog post.

You will need to have a current Update Plan to install this update.  If your Update Plan has expired, you will need to renew it before you can install this update.

Update Installation Service

If you would rather have the Server Update installed for you, you can arrange for us to remote connect and install it.  The cost is $37 and you can schedule a date and time here: https://www.cybercom-software.com/remote-server-update-assistance.htm .

How Logging Phone Calls Can Transform Your Business.

Running a business is tough, especially when it feels like you’re juggling a million tasks and still dropping a few.

One area where many businesses struggle is managing phone calls.

Missed calls, forgotten details, and a lack of follow-up can cost you customers, sales, and precious time. But there’s a simple solution: call logging.

Let’s dive into how logging your phone calls can save the day and set your business up for success.

A deep dive into phone call logging.1. Never Miss Important Details Again

Have you ever forgotten a key piece of information from a phone call?

Maybe it was a potential client’s name, a callback number, or specific requirements they mentioned.

When you’re busy, it’s easy for these details to slip through the cracks.

Call logging solves this by keeping a record of every interaction.

With call logging, you can:

  • Instantly pull up past conversations.
  • Keep track of customer preferences and needs.
  • Ensure that no detail, big or small, is forgotten.

No more “Who was that?” or “What did they say?” moments—just clear, organized records.

2. Improve Customer Experience

Your customers want to feel heard and valued. If they call back and you already know their name, their issue, and the context of their previous call, they’ll be impressed.

Logging calls helps you create that seamless experience. It shows your customers that you care enough to keep track of their needs, and that builds trust and loyalty.

Plus, faster and more informed responses mean happier customers, which can lead to repeat business and glowing referrals.

phone message pad3. Streamline Team Communication

If you’re running a business with a team, you’ve probably faced the “Who handled this call?” dilemma. Call logging clears up the confusion. Everyone on your team can access the same records, so it’s easy to see who’s handling what. This prevents duplication of efforts, missed follow-ups, and internal chaos.

Imagine this: A team member takes a call and logs the details. Later, another team member checks the log and seamlessly picks up where the first left off. That’s the kind of efficiency call logging brings.

Superb customer service is the result off phone call logging.4. Measure and Improve Performance

Want to know how many calls your team is handling?

How long each call takes?

Which calls convert into sales?

Call logs provide valuable data that you can analyze to improve performance.

Use the insights to:

  • Identify bottlenecks in your process.
  • Train your team to handle calls more effectively.
  • Set measurable goals and track progress.

Measure and monitor results with top notch call logging softwareWhen you know what’s working (and what’s not), you can make smarter decisions to grow your business.

5. Save Time and Reduce Stress

How much time do you spend trying to piece together scattered notes or chasing down who talked to which client?

Call logging eliminates this hassle. Everything you need is in one place, easy to find and easy to use.

That means less time stressing over details and more time focusing on what matters—growing your business.

log phone calls quickly and easily6. Protect Your Business

In today’s world, disputes happen.

A customer might claim they were promised something you don’t remember agreeing to. With call logs, you have a clear record of every conversation. It’s like having an insurance policy for your phone communications.

Whether it’s clarifying misunderstandings or resolving disputes, call logging gives you the proof you need to protect your business.

7. Boost Productivity and Revenue

At the end of the day, efficient systems lead to better results.

When your team spends less time searching for information and more time delivering excellent service, productivity soars.

And when you’re delivering better service, your revenue follows suit. It’s a win-win.

Boost productivity with phone message pad softwareStart Logging Calls Today

The bottom line? Call logging isn’t just a “nice-to-have”—it’s a game-changer for your business.

It helps you stay organized, improves customer experience, streamlines communication, and protects your bottom line.

So, what’s stopping you? Start logging your calls today and experience the difference it can make.

Your future self (and your customers) will thank you.

Try PhonePad for Free

Why You Should Think Seriously About Buying PhonePad.

Why You’ll Want to Buy PhonePad Today

Managing calls and communication effectively is a critical part of running any business. That’s why we created PhonePad—a solution that simplifies call management, saves you time, and helps you stay organized. Here are some compelling reasons why you should invest in PhonePad and how it pays for itself quickly.

1. PhonePad Saves You Time and Money

Time is money, and PhonePad is designed to save you both. By streamlining call management, PhonePad reduces the time your team spends handling and tracking calls. With features like call logging, message tracking, and reminders, PhonePad ensures no call or message slips through the cracks.

Think about how much time is wasted searching for lost messages or missed calls. PhonePad’s centralized system eliminates these inefficiencies. With that saved time, your team can focus on more productive tasks that grow your business. In turn, this reduces costs associated with lost opportunities and missed customer interactions.

2. It Pays for Itself Quickly

PhonePad’s efficiency translates directly into savings and increased revenue. Imagine this: if PhonePad saves just 10 minutes per day for each employee, that’s hours of productivity gained each week. Multiply that across your team, and you’re looking at substantial time and cost savings.

Additionally, the affordable cost of PhonePad makes it a no-brainer. With a minimal investment, you’ll experience a quick return through increased productivity and improved customer satisfaction. For many businesses, the savings from just a single recovered customer interaction can cover the entire cost of PhonePad.

3. Proven Track Record and Trusted by Businesses

PhonePad isn’t just another software; it’s a trusted solution used by countless businesses for years. Our customers consistently report higher efficiency, better call management, and improved customer experiences after implementing PhonePad.

We’ve been in the business of simplifying communication for almost three decades, and our longevity speaks to our commitment to delivering reliable, high-quality solutions. You can trust us to support your business with software that’s been refined and optimized based on real-world feedback.

4. Continuous Updates and Support

When you invest in PhonePad, you’re not just buying software; you’re gaining a partner. Our dedicated team is here to provide ongoing support whenever you need it. Plus, with our Update Plan, you’ll have access to all the latest features and improvements, ensuring that your software remains cutting-edge and effective.

We understand the unique challenges businesses face, and we’re here to help you overcome them with tools that work for you.

5. Easy to Use and Quick to Set Up

PhonePad is designed with user-friendliness in mind. The intuitive interface ensures that your team can get started with minimal training, and the setup process is quick and hassle-free. Even if you’re not tech-savvy, you’ll find PhonePad easy to implement and integrate into your daily operations.

Don’t Wait—Start Saving Time and Money Today

Investing in PhonePad is an investment in your business’s future. By improving call management, increasing productivity, and providing exceptional customer experiences, PhonePad helps your business thrive.

Ready to see the difference PhonePad can make? Get started today and experience firsthand how it can transform your operations. With PhonePad, you’ll save time, save money, and gain peace of mind knowing that your calls and messages are always under control.

Get Started Today

PhonePad Version 5.85.0 Has Been Released.

We are pleased to announce the release of PhonePad 5.85.0.

Also included in this release are Appointment Calendar 5.18.0 and To Do List 5.11.0.

So what’s new in this version? Here’s a highlight of the main changes.  A complete list of changes is shown after these.

Automatically Remove Duplicate Address Book Entries

If you inadvertently end up with duplicate contacts in your Address Book, PhonePad makes it easy to find them.  However, if you are a lot of them it can be tedious deleting all of the duplicates.  In this latest version of PhonePad you can delete all of the duplicates with a single button click.

To Do Lists

The built-in To Do List has received an upgrade.

Tasks that you create can be assigned to other users.  You can also specify which tasks are Group Tasks, which means anyone who has access to your To Do List can see the tasks.  And each task now has a Notes field.
Log phone messagesThe To Do List main screen now has two extra columns: a User column showing who a task is assigned to, and a Group Task column indicating which tasks are shared.

There is also a new History feature that keeps track of all tasks.

phone message padManagers and System Admins Can Now Set Access to To Do Lists.

A new feature gives managers and sys admins the ability to set access to To Do Lists.

phoneslips alternativeOutgoing Messages

You can now send a copy of Outgoing messages to other users, eg. to personal and executive assistants.

phone message logSolution for Non-Responding Windows Services.

Occasionally a Windows service can become unresponsive when stopping.  If this happens to a PhonePad service then there is now a solution.

A couple of the services now have a Kill button.  If you stop the service and it ends up in a state of limbo, click the Kill button.  You should then be able to restart the service if it doesn’t automatically restart.

effective phone call managementA Note About New Features and Enhancement Requests

We get a lot of requests for new features and enhancements.  Some of these are in this version.  We think it’s important for you to know that it’s not possible for us to implement every request we receive.

For the ones that will be implemented, we try to get them done as soon as we can, but it all takes time. We ask that you be patient if we haven’t gotten to your request yet.  The list is very long but we are working through it as fast as we can.

Changes in This Release

  • NEW: Option to automatically remove duplicate Address Book entries.
  • NEW: PhonePad automatically updates licenses and Update Plans from the web server.
  • NEW: Outgoing messages now have the option to send a copy of the message to other users.
  • NEW: User Management: Added new button to enable Managers and Administrators to set access to To Do Lists.
  • NEW: If PhonePad loses connection to the Server, it will try an unlimited number of times to reconnect. Previously it was only 10.
  • NEW: ToDo List: Added a notes field for each task.
  • NEW: ToDo List: Tasks can now be assigned to other users.
  • NEW: ToDo List: Now keeps a history of all tasks.
  • NEW: Appointment Calendar: Added an option to set default appointment durations for each user.
  • NEW: Control Center: Services have a new Kill button to terminate services that have stopped responding.
  • CHANGED: Text Messages are now called Memos.
  • CHANGED: Removed 10,000 and 100,000 records from speed test.
  • IMPROVED: Appointment Calendar: Meetings now show organiser’s name.
  • IMPROVED: Appointment Calendar: Added Month print option to File menu.
  • FIXED: Under System Rules, setting PhonePad to start when Windows starts doesn’t work.
  • FIXED: Blank dates weren’t displaying properly in message previews.
  • FIXED: Address Book map has stopped working.
  • FIXED: Appointment Calendar: History wasn’t showing appointment types for updates and deletions.
  • FIXED: Appointment Calendar: List Index Out of Bounds errors.
  • FIXED: Appointment Calendar: When an appointment time is changed, both the previous appointment time and new appointment time are shown until user forces a refresh.
  • FIXED: To Do List: Expired tasks were not working.
  • Minor fixes and improvements.

Important Information About MessageSender

This release is only compatible with MessageSender Version 6.25.0 or later.

Problems?

We’re human too.  We haven’t been replaced by some algorithm – yet. And we’re definitely not perfect.  Like most other humans, we can make mistakes.  So chances are you may come across something that’s not quite working right.  If you do find an error or a bug, please let us know and we’ll fix it as quickly as possible.

Installation Information

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.  Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed.  Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation. Important: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update and not the server setup program.

How Updates Work

Please read: You do not need to install every update between this one and the last update you installed.  PhonePad uses a smart update system that compares your current PhonePad system with what’s in the update, works out what changes are required, and then makes those changes.  So if you are a few versions behind don’t worry.  You can skip all of the updates in between and go straight to this update.

Updates and Anti-Virus Software

Depending on the anti-virus software you use, when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature.  If you experience speed or freezing issues after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad.  This may need to be done on the both your Server or Host PC, and your workstations.

Digital Signatures

All PhonePad executables and DLLs are digitally signed for your protection.

You can confirm that a file is safe by right-clicking on it and selecting Properties from the popup menu, and then selecting the Digital Signatures tab.

Downloading the Update

You can download the update from your My PhonePad account.

If you are a current trial user you can download the update by logging in to My PhonePad Trial using the email address you used to start your trial.

Please contact Support if you have any problems or questions.

Installing Updates

If you’re unsure of how to install updates, please watch the video on this blog post.

You will need to have a current Update Plan to install this update.  If your Update Plan has expired, you will need to renew it before you can install this update.

Update Installation Service

If you would rather have the Server Update installed for you, you can arrange for us to remote connect and install it.  The cost is $37 and you can schedule a date and time here: https://www.cybercom-software.com/remote-server-update-assistance.htm .

 

Sorry, No Ooma Integration.

In today’s fast-paced digital landscape, seamless integrations between platforms play a crucial role in optimizing business operations and fostering effective communication. However, achieving these integrations can be complex, especially when key resources such as Software Development Kits (SDKs) and Application Programming Interfaces (APIs) are unavailable.

Despite our efforts to inquire about integration possibilities with Ooma through multiple emails, we unfortunately did not receive a response. Further investigation on apitracker.io revealed that Ooma currently lacks SDKs or APIs necessary for integration with third-party applications.

SDKs and APIs serve as essential tools in enabling software applications to communicate, share data, PhonePad integrationand work harmoniously. APIs act as bridges between different platforms, defining how requests are made, data is exchanged, and responses are received. On the other hand, SDKs provide developers with tools, libraries, and documentation to effectively create applications for specific platforms.

The absence of SDKs and APIs poses significant challenges for developers, hindering their ability to establish seamless integrations and limiting the potential for enhanced connectivity. We remain hopeful that Ooma will consider providing these essential tools in the future, enabling us to deliver the interconnected solutions our customers deserve.

Should you have any further questions or require additional information, please feel free to reach out to us. We are committed to exploring all avenues to enhance connectivity and streamline operations for your business.

PhonePad and VOIP Systems.

How to Integrate Your VOIP System with PhonePad for Enhanced Caller ID and More

Do you use VOIP phones in your office? If so, you might be missing out on a great opportunity to streamline your communication and call management processes by integrating your VOIP system with **PhonePad**.

If your VOIP system includes a desktop application, it’s worth checking to see if it can execute external commands. Many VOIP apps have this capability, allowing them to interface with external software like PhonePad. This integration will automatically open a new phone message and prefill some of the details.

How PhonePad Integrates with Your VOIP System

With PhonePad’s workstation software, you get access to three powerful command-line programs. While these programs don’t have a graphical user interface (GUI), they are designed to run quietly in the background, working alongside your VOIP system to deliver key functionality using CallerID.

PhonePad command line programsHere’s how you can get started with them:

1. Locate the Command Line Tools
These tools are included with your PhonePad installation. To access them, navigate to `C:\PhonePad`, then open a Command Prompt (cmd.exe).

2. Running the Programs
To run each program, simply type the name of the command in the Command Prompt.  For example. sendnumber.

Each program has specific parameters that your VOIP system will need to pass to PhonePad.

By running the programs directly in a Command Prompt window, you will see what parameters are required and a description of what it does.

Send a phone number to PhonePad.Need Assistance? We’ve Got You Covered

The command-line programs are straightforward, but if you need any assistance configuring them or setting up the integration with your VOIP system, don’t hesitate to reach out! Our support team is always here to help. Just email us at support@cybercom-software.com, and we’ll make sure you’re up and running in no time.

By integrating your VOIP system with PhonePad, you can supercharge your office’s call management process, ensuring that every call is tracked, managed, and followed up on with ease.

How PhonePad Simplifies Call Management for Small Businesses.

In the world of small business, time and efficiency are critical. When managing multiple tasks and juggling various responsibilities, every second counts.

One area where many small businesses struggle is call management. Keeping track of phone calls, messages, and follow-ups can be overwhelming, especially without the right tools.

That’s where PhonePad comes in—a powerful solution designed to simplify call management and help small businesses stay organized, productive, and responsive.

The Challenge of Call Management in Small Businesses

Small businesses often face unique challenges when it comes to managing phone communications. Unlike larger companies with dedicated teams, small businesses may rely on a handful of employees to handle a wide range of tasks, including answering calls, logging messages, and ensuring timely follow-ups. This can lead to missed calls, forgotten messages, and lost opportunities—all of which can negatively impact the business.

Common Issues in Call Management:

  • Missed or Unanswered Calls: Without a dedicated system, important calls may go unanswered or unlogged, leading to missed opportunities.
  • Disorganized Messages: Keeping track of phone messages, especially when multiple team members are involved, can be chaotic and prone to errors.
  • Inconsistent Follow-Ups: Without a structured process, following up on calls can be inconsistent, resulting in delayed responses and frustrated clients.
  • Time-Consuming Manual Processes: Logging and managing calls manually is not only time-consuming but also increases the likelihood of errors.

These challenges underscore the need for a robust call management system that is easy to use, efficient, and tailored to the needs of small businesses.

How PhonePad Addresses These Challenges

PhonePad is specifically designed to tackle the call management challenges small businesses face. By automating and streamlining key processes, PhonePad allows business owners and their teams to focus on what truly matters—building relationships with clients and growing the business.

Effortless Call Logging

One of the core features of PhonePad is its ability to quickly and easily log every incoming and outgoing call. Every call your business receives is recorded and stored in a centralized system, making it easy to access and review later.

  • Simplified Logging: With caller auto-complete features, PhonePad reduces the risk of human error, saving valuable time.
  • Comprehensive Records: Each call log includes important details such as the caller’s information, time of the call, any message and notes taken during the conversation plus more, ensuring that no critical data is lost.

Organized Message Tracking

Managing phone messages is crucial for maintaining strong communication with clients. PhonePad provides a structured way to track, organize, and manage all your messages in one place.

  • Customizable Folders: PhonePad allows you to create custom folders and categorize messages based on clients, projects, or urgency. This ensures that all messages are organized and easily retrievable.
  • Searchable Database: With a searchable database, you can quickly find specific messages or calls, making it easier to follow up and respond to clients promptly.

Automated Reminders and Follow-Ups

Following up on calls is essential for maintaining strong client relationships, but it can be challenging to keep track of all the necessary tasks. PhonePad simplifies this process by providing automated reminders and follow-up tools.

  • Set Follow-Up Tasks: After a call, you can easily set a follow-up task with a due date. PhonePad will remind you when it’s time to follow up, ensuring that no important tasks are forgotten.
  • Recurring Reminders: For ongoing projects or long-term clients, you can set recurring reminders, helping you stay on top of regular check-ins and updates.

Integrated Messaging Features

PhonePad goes beyond simple call logging by offering integrated messaging features that streamline communication across different platforms.

  • Email Integration: Phone messages can be automatically forwarded to your email, allowing you to manage all communications from a single platform. This is particularly useful for small business owners who are often on the go, or who have staff that are often out in the field.
  • Unified Communications: By centralizing all your communication channels, PhonePad ensures that every message is tracked and organized.

User-Friendly Interface

One of the standout features of PhonePad is its user-friendly interface, which makes it accessible to everyone on your team, regardless of their technical expertise.

  • Intuitive Design: PhonePad’s interface is designed with simplicity in mind, allowing you and your team to quickly navigate the system, log calls, and manage messages without a steep learning curve.
  • Easy Setup: Getting started with PhonePad is quick and hassle-free, so you can start benefiting from its features almost immediately.

The Benefits of PhonePad for Small Businesses

By simplifying call management, PhonePad offers several key benefits that can help small businesses operate more efficiently:

Improved Organization and Efficiency

With all calls and messages logged and organized in a central system, you’ll spend less time searching for information and more time focusing on your core business activities. This improved organization leads to greater efficiency and productivity across your team.

Enhanced Client Communication

Timely and organized communication is crucial for building strong client relationships. PhonePad ensures that you never miss a call or follow-up, leading to more satisfied clients and a better reputation for your business.

Reduced Stress and Workload

By automating many of the manual tasks associated with call management, PhonePad reduces the workload on you and your team. This not only alleviates stress but also frees up time for more strategic tasks that drive business growth.

Scalable Solution

As your business grows, PhonePad can grow with you. Whether you’re adding new team members or expanding your client base, PhonePad’s features are scalable to meet the changing needs of your business.

Conclusion

In the fast-paced world of small business, effective call management is essential for maintaining strong client relationships and staying organized. PhonePad simplifies this process by providing a comprehensive, user-friendly solution that streamlines call logging, message tracking, and follow-ups.

With PhonePad, small businesses can improve efficiency, enhance communication, and reduce the stress associated with managing phone communications.

If you’re looking for a tool to help your business stay organized and responsive, PhonePad is the answer.

Find out more about PhonePad here or download a free 60-day trial.

How to Get the Most Out of Your PhonePad Free Trial.

Starting a new software trial can be exciting, especially when it promises to streamline your business operations and boost productivity. If you’ve just signed up for the PhonePad free trial, you’re on your way to discovering a powerful tool that can revolutionize how you manage phone communications. To help you make the most of your 60-day trial, we’ve put together a guide on how to maximize PhonePad’s features and ensure you experience its full potential.

1. Set Up PhonePad for Your Specific Needs.

Before diving into PhonePad’s features, take some time to set it up according to your business’s unique requirements. Start by customizing the software to align with your workflow:

Set Up Users

Add a user account for each person using PhonePad during the trial, set the appropriate user type, and assign appropriate permissions for the Address Book and Appointment Calendar, etc..

Configure the Toolbars

Go into System Rules and configure the toolbars for the features that fit your workflow.  This will ensure that each team member can access the necessary tools without overwhelming them with unnecessary features.

Create Custom Folders

Organize your messages by creating folders for clients, projects, or priority levels. This will help you stay organized and easily access important communications.

2. Read the Mini Tutorials You Receive by Email

As a PhonePad Trial user, you will receive regular emails containing video tutorials that teach you how to use PhonePad step-by-step. Each tutorial is intentionally short so that they don’t take much time.

3. Explore the Call Management Features

PhonePad is designed to simplify call management, so take full advantage of its A woman using PhonePad to log a phone call."capabilities:

Log Every Call

Make it a habit to log every incoming and outgoing call. This will help you maintain a complete record of your phone communications, making it easier to track and reference later.

Add Notes and Tags

Enhance your call logs by adding notes and tags. This feature allows you to jot down important details during or after a call and categorize calls for easy retrieval.

4. Use the To-Do List and Reminders

Keeping track of follow-ups is crucial for maintaining strong client relationships. PhonePad’s To-Do List and Reminders make this easy:

Create Follow-Up Tasks

After logging a call, immediately create a follow-up task if action is required. This An image of a notepad, representing the old way of logging phone messages.ensures that nothing slips through the cracks and that you’re always on top of your responsibilities.

Set Reminders

Use the reminder feature to get notified about upcoming follow-ups. This will help you stay organized and ensure timely communication with your clients.

Use Follow-Up Notes

Follow-Up notes can be shared amongst the sender of a phone message and all recipients, making it simple to co-ordinate any follow-up activity.

5. Take Advantage of Message Forwarding

One of the standout features of PhonePad is its ability to forward phone messages directly to your email and mobile device. Here’s how to make the most of it:

Set Up Automatic Forwarding

If you’re often on the go, set up automatic forwarding of messages to your email. This way, you can stay updated on important communications no matter where you are.

6. Get Feedback from Your Team

If multiple team members are using PhonePad during the trial, gather their feedback to understand how the software fits into your workflow:

Have a Team Meeting

After a few weeks of use, have a meeting to discuss what’s working and what could be improved. This will give you insights into how PhonePad is benefiting your team and highlight any areas that may need adjustment.

Encourage Collaboration

PhonePad’s features are designed to enhance team collaboration. Encourage your team to share their experiences and tips on using the software more effectively.

7. Reach Out for Support

Don’t hesitate to reach out to PhonePad’s support team if you have any questions or need assistance:

Contact Support Early

If you encounter any issues or have questions about how to use certain features, contact support as soon as possible. The sooner you resolve any challenges, the more time you’ll have to explore and enjoy the software.

This includes installing and setting up PhonePad.  Let support know that you’re having problems with this and they will help you get it set up.

Explore the Knowledge Base:

PhonePad offers a wealth of resources, including tutorials and FAQs. Spend some time exploring these materials to deepen your understanding of the software.

And don’t forget to check out our YouTube channel for more video tutorials (and the odd funny one).

8. Evaluate the Impact on Your Business

As your 60-day trial comes to a close, take a step back and evaluate the impact PhonePad has had on your business:

Assess Productivity Gains

Have you noticed an increase in productivity since using PhonePad? Consider the time saved on call management, the ease of tracking communications, and the overall organization it has brought to your workflow.

Consider Client Feedback

If your clients have commented on improved communication or faster response times, that’s a good sign that PhonePad is making a positive difference.

9. Make an Informed Decision

Finally, decide whether PhonePad is the right fit for your business. If you’ve seen improvements in efficiency, organization, and communication, it may be time to invest in a full license:

Look at the Big Picture:

Weigh the benefits you’ve experienced during the trial against the cost of the software. If PhonePad has helped streamline your operations, it’s likely to continue providing value as your business grows.

Use this calculator to see how much you’ve already saved during the trial – you may find that you’ve already saved the amount it costs to buy PhonePad.

 Don’t Lose Your Data:

If you decide to purchase PhonePad, you’ll retain all the data and customizations you’ve set up during the trial, allowing you to continue seamlessly.

Conclusion

The PhonePad free trial is a fantastic opportunity to explore a powerful tool that can transform how you manage phone communications.

By taking full advantage of the trial period, you can discover how PhonePad fits into your workflow, enhances productivity, and strengthens client relationships.

Follow these tips to get the most out of your trial, and you’ll be well-equipped to make an informed decision about integrating PhonePad into your business for the long term.

We strongly believe that after a few months of using PhonePad, you’ll wonder how you got along with it.

PhonePad Trial Users: Did You Know You Have a Download Page?

As a trial user, you have access to the latest updates.

In case you missed it in the documentation, I wanted to highlight the download page just for trial users.

Here you can download the latest version of PhonePad, or download earlier versions.

To access the My PhonePad Trial page, you only need to enter the email address you used when you first downloaded PhonePad.

Once logged in, you can download the whichever version you need.

phone pad is the ultimate phone call logging systemOh, and just so you know, when your trial finishes you will no longer be able to access My PhonePad Trial.

If you have any problems let us know at support@cybercom-software.com.

 

 

Can PhonePad Help My Business?

In today’s fast-paced business environment, staying organized and efficient is crucial to success. Managing phone calls, tracking messages, and ensuring timely follow-ups can be challenging, especially as your business grows. This is where PhonePad comes into play.

But can PhonePad truly help your business?

Let’s explore how this powerful tool can enhance your operations and drive productivity.

Log calls with PhonePad

What is PhonePad?

PhonePad is a comprehensive call management software designed to streamline how businesses handle phone communications. Whether you’re a small business owner or managing a large team, PhonePad offers a range of features that make it easier to log, track, and follow up on phone calls, all while keeping your team organized and your clients happy.

Key Features of PhonePad

1. Simplified Call Logging

One of the standout features of PhonePad is its ability to simplify call logging. With PhonePad, every incoming and outgoing call is quickly and easily logged, ensuring that you never miss important details.

This is particularly beneficial for businesses that rely heavily on phone communications with clients, as it helps maintain a detailed record of all interactions.

2. Efficient Message Tracking

Tracking messages can be a daunting task, especially when you have multiple team members handling different clients. PhonePad allows you to track and organize messages seamlessly, ensuring that every piece of communication is accounted for.

This not only reduces the chances of missed messages but also enhances the overall efficiency of your team.

3. Reminders and Follow-Ups

One of the keys to maintaining strong client relationships is timely follow-ups. PhonePad offers built-in reminders and follow-up tools that help ensure no call or message is forgotten.

By using PhonePad, you can set reminders for specific calls or messages, making it easier to keep track of important tasks and deadlines.

4. Organized Message Management

Keeping your messages organized is crucial to maintaining efficiency. PhonePad offers customizable folders and tags, allowing you to organize your messages in a way that suits your business needs.

Whether you need to categorize messages by client, project, or urgency, PhonePad provides the tools to keep your communication streamlined and easily accessible.

5. Automatically Forward Phone Messages to Mobile Devices

For businesses that have staff who are often out in the field, PhonePad can automatically forward messages to their mobile devices.

How PhonePad Can Benefit Your Business

1. Enhanced Productivity

By automating and simplifying call management, PhonePad frees up valuable time for you and your team. Instead of manually logging calls and tracking messages, you can focus on more important tasks that drive your business forward.

The result?

Increased productivity and a more efficient workflow.

2. Improved Client Relationships

Timely and organized communication is key to building strong client relationships. PhonePad helps ensure that no message goes unanswered and no follow-up is missed, leading to more satisfied clients and a better overall reputation for your business.

3. Better Team Collaboration

When your team is on the same page, things run smoothly. PhonePad makes it easy for team members to access call logs, track messages, access the complete history of all client communications, and stay updated on follow-ups.

This level of collaboration ensures that everyone is informed and able to contribute to client communication effectively.

Is PhonePad Right for Your Business?

If you’re looking for a solution to streamline call management, improve communication, and enhance overall productivity, PhonePad could be the perfect fit for your business.

Whether you’re a solo entrepreneur or managing a large team, PhonePad offers the tools you need to stay organized and keep your business running smoothly.

And there are no subscription fees to worry about. PhonePad is a one-time purchase.

The ultimate Phoneslips alternative

Conclusion

In conclusion, PhonePad is a powerful tool that can significantly benefit businesses of all sizes.

By simplifying call logging, tracking messages, and ensuring timely follow-ups, PhonePad helps improve productivity, strengthen client relationships, and enhance team collaboration.

If you’re ready to take your business communication to the next level, consider giving PhonePad a try.

Try PhonePad Today

 

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