We have had reports from clients that they
are unable to display the PhonePad help files. After some investigation
we discovered that the problem is a direct result of a security patch
issued by Microsoft. The Microsoft Security Update 896358 (
http://www.microsoft.com/technet/security/bulletin/ms05-026.mspx) fixes a
vulnerability in HTML Help files, but also kills half of the help files
all around the world. The bottom line is the help files will not work
if they are on a network drive, but will work if they are on a local
drive. Nice of them to let everyone know.
We can give you a patch that will renable
the help files, but this would effectively disable the security update.
Probably not a good idea but if you’re not concerned about that then let
us know. We are working on an alternative solution and will let you
know about it soon.
