We experienced an embarrassing problem with our mailing program a couple of days ago when we were mailing out the latest PhonePad News. For some reason it kept losing the SMTP connection about every 10 or so emails. The problem was, when it lost the connection it would just start again, from the beginning of the list.
The end result was about 10-12 mailing list subscribers received the same email up to 146 times before we realized what was going on and killed the mailout. I’m sure we weren’t their favorite people that day.
Everyone else on the list received nothing because it didn’t get that far. We’re not sure what happened to the SMTP server as it seems to be working fine now.
The mailing program has worked flawlessly for the last couple of years. This is the first time? we have had a major problem like this occur with it. We have mo dified it so that it now keeps track of which emails have been sent so that, if it restarts, it will skip the emails already sent. Now that it’s working correctly and back online, we are sending PhonePad News again so you should receive it today.