In versions of PhonePad prior to Version 4.15, you could mark a follow up as completed even if the message wasn’t marked for follow up in the first place.
As the button for marking a message to follow up, and the button for marking a follow up as completed, were right next to each other it’s quite possible for someone to accidentally mark a follow up as being completed when that wasn’t the intention.
So we corrected this in Version 4.15. The change meant that you could not mark a follow up as completed unless the message had first been marked for follow up.
Big mistake!
We were roasted to a crisp by some of our clients who definitely did not like this change. They preferred the old way and wanted it back – pronto!
Which brings us to this release: Version 4.15 (Build 4.15.4.0). We have added an option under Preferences that allows you to set your preference for follow up completion. If you want to mark a message as follow up completed without having to mark the message for follow up first, no problem. If you’d prefer that a message can’t be marked as completed unless it has been marked for follow up, you can do that too. Your choice.
Hopefully this release will make everyone happy. We have also included some minor fixes so we highly recommend you upgrade to this version. When installing PhonePad, you can check to make sure you have this release by checking the build number on the first screen of the installer. As in the screenshot below, it should read 4.15.4.0.
You can check the version and build number you have installed by selecting System Information from the Help menu in PhonePad.
If you are a PhonePad client then you can download PhonePad from your online account. Or you can download it from the PhonePad download page. As the only changes made are in the PhonePad executable, you can also download just the executable.
