As you may know, we recently introduced new versions of our ordering and licensing systems. These are actually total rewrites of the original systems running on new servers. We made a lot of changes and enhancements, the result of which means the new systems are only compatible with PhonePad Version 4.25 and later.
For users of earlier versions of PhonePad (ie. versions before 4.25), we kept the old systems online in case they needed to re-license their software. Unfortunately the hosting service we used for the older systems decided to “get out of the business” and have now shut down their servers. Lucky for us we had already developed the new systems and deployed them to a different hosting service.
What this means is that, if you are using an older version of PhonePad and you need to re-license PhonePad, you can either upgrade to the latest version, or contact us and we will send you a license key compatible with the version you have.