When you login to your My PhonePad Account to download updates, please make sure you download the correct file.
With each release there will be 3 files available: the workstation setup program, the server setup program, and the server update program. The program you need to download for an update is the server update program.
The update program will appear in upper case, as can be seen in the screenshot below. This is the file you should download.
Normally you wouldn’t need to download the other two files:
- The workstation setup program is used to install PhonePad 5 Workstation on a new computer, or an existing computer that doesn’t already have PhonePad 5 Workstation installed.
- The server setup program is used to install PhonePad 5 Server on a new Server or Host PC. If you run this setup program on a Server or Host PC that already has PhonePad 5 Server installed, it will wipe your existing database, ie. it will delete all of your PhonePad 5 data. Only use this setup program on a new Server or Host PC, or if you want to start with a clean slate (eg. after testing PhonePad 5).
If you have any questions please email support at supportATcybercom-softwareDOTCOM.
