PhonePad Version 5.15.0 Has Been Released.

• NEW- A new system snapshot feature has been added.  Whenever you install a server update PhonePad will now take a “snapshot” of your database and application files.  If something goes wrong during an update you can quickly revert PhonePad back to the way it was before the update, with just a couple of mouse clicks (using the new RestoreSnapshot program).
• ADDED – A new system rule can be invoked to prevent users from changing their own passwords.  Admins can still change these passwords.
• ADDED – A new system rule allows extended error messages to be displayed when a user attempts to login and fails.  When enabled, the message will tell them what the problem was, ie. an invalid username or an incorrect password.  For security reasons this can be turned off via the new system rule.
• IMPROVED – When exporting the Address Book, you can now select which columns you want included.
• IMPROVED – You can now select which columns to include when you print the Address Book.
• IMPROVED – There have been occasions where users have deleted their PhonePad 5 Databases in an attempt to reinstall the software but have forgotten to re-create it.  When started, PhonePad will do a check to make sure that the database exists and display an error message if it doesn’t.
• IMPROVED – System Information now includes message statistics and computer information.
• IMPROVED – DatabaseRestore and DatabaseRepair have been changed to connect directly to the database, bypassing the server.  They will also attempt to stop the server service and restart it again once they have finished processing.
• FIXED – Some users lost messages or user accounts during December.  Fortunately they were able to recover their data from the automatic backups.  The culprit was a process scheduled to run in December that automatically optimizes the PhonePad database.  Somehow the data was being lost during the optimization, probably .  The process has been removed to prevent this from happening again.
• FIXED – When the Inbox was refreshed, it wasn’t displaying the sender in the Caller column for text messages.
• FIXED – Dynamic Refreshing (BETA) would sometimes stop working due to the way it works out which workstation to push notifications to.
• FIXED – For some users PhonePad would appear to freeze after logging in.  What in fact was happening was that PhonePad was unable to connect to the Notification and Communications servers due to Windows socket issues.  The logs showed that the connections were stuck in a loop as PhonePad continually tried to reconnect to the servers.  The connection code has been modified to run in a background thread so that PhonePad can continue to start up.  Any Winsock errors received from Windows will be displayed but users will be able to continue using PhonePad.
• Various minor fixes and improvements.

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.  Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed.  Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.

Important: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update and not the server setup program.  The update will update your database whereas the setup program will overwrite it with a blank database.

You can download the update from your My PhonePad account or by using the Application Update option on the System Admin menu in PhonePad 5.

These updates are available for both fully licensed users and trial users.

Please contact Support if you have any problems or questions.