We are pleased to announce the release of PhonePad Version 5.40.0.
Changes in This Release
- ADDED – Log Viewer button has been added to System Admin toolbar.
- CHANGED – Widen Email Settings field.
- FIXED – Support Plan Number missing from System Info screen.
- FIXED – Backup logs were not displaying information correctly.
- FIXED – Licensing method had to be changed due to security changes on license server.
- FIXED – LogManager on Server wasn’t running.
- FIXED – SMS messages were not sending when Clickatel was selected. Affected North America.
- Various minor fixes and improvements.
Installation Information
Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations. Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed. Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.
Important: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update and not the server setup program. The update will update your database whereas the setup program will overwrite it with a blank database.
Important Information If You Are Updating from PhonePad Version 5.35.x
Some code was added to the PhonePad loader program (the blue window with the PhonePad logo that finds the server connection) to log what security software was installed on the workstation that we would use to diagnose any startup issues.
Unfortunately on some Windows 7 workstations this caused the PhonePad loader to just sit there and do nothing. We don’t know why this would have caused this and, as far as we have been able to ascertain, it only affects Windows 7 workstations.
This code has been removed in this release so this problem should no longer occur once these workstations have been updated to 5.36.0 or higher. However, it does mean that the PhonePad Version 5.36.0 workstation setup program will need to be manually downloaded and installed on any affected workstations.
Downloading the Update
You can download the update from your My PhonePad account.
If you are a trial user please contact Support for a download link for this version.
Please contact Support if you have any problems or questions.
