We are pleased to announce the release of PhonePad Version 5.62.0 and MessageSender Version 6.17.0.
MessageSender Version 6.17.0 requires PhonePad Version 5.62.0, so if you use MessageSender and install this version, please make sure you also install PhonePad Version 5.62.0.
Changes in This Release
- IMPROVED – MessageSender templates are now stored in the database so they can managed from within PhonePad by an administrator.
- IMPROVED – PhonePad will automatically increase timeouts when there are too many lost connections.
- UPDATED – After receiving numerous reports about anti-virus software blocking the UDP notifications sent by the PhonePad notifications system, the Workstation Notifications Service has been modified to use a different method of Inter Process Communication (IPC).
- REMOVED – ControlCenter settings for MessageSender have been moved to the PhonePad workstation software, making it easier for system administrators to manage MessageSender.
- FIXED – In some rare cases the recipients for a message were being incorrectly formatted, causing the message sending to fail.
- FIXED – If a connection is lost with the server, message labels may appear blank.
- FIXED – Drag and drop issue with the ToDo List.
- Minor fixes and improvements.
Installation Information
Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations. Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed. Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation. Important: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update and not the server setup program.
How Updates Work
You do not need to install every update between this one and the last update you installed. PhonePad uses a smart update system that compares your current PhonePad system with what’s in the update, and then works out what changes are required, then makes those changes.
Updates and Anti-Virus Software
Depending on the anti-virus software you use, when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature. If you experience speed or freezing issues after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad. This may need to be done on the both your Server or Host PC, and your workstations.
Downloading the Update
You can download the update from your My PhonePad account or by selecting Server Updates from the System Admin menu and clicking Check for Update (you will need to log in as an administrator). If you are a trial user you can also download the update by selecting Server Updates from the System Admin menu and clicking Check for Update (you will need to log in as an administrator). Please contact Support if you have any problems or questions.
Installing Updates
You will need to have a current Update Plan to install this update. If your Update Plan has expired, you will need to renew it before you can install this update.
