After almost two weeks of concerted effort we finally have all of our backend systems back online.
The job to get everything up and running again was way bigger than we initially thought. Not only did our web hosting service “lose” our main database, but they updated critical system frameworks without notifying us in advance. We spent two weeks converting all of our systems to run under the new configurations.
The systems that were affected were:
- My PhonePad accounts.
- The licensing system.
- The order processing system.
- Our online management systems.
- Plus other critical systems.
The good news is we think we have finally managed to get everything working as it should. Of course, if you find that something isn’t working then please let us know.