We are excited to share that PhonePad, an efficient and user-friendly call tracking tool has been recognized with the 2025 “Best Value” badge for Call Tracking category by Capterra. PhonePad excels with its intuitive design and robust functionality, making it an ideal choice for businesses aiming to enhance their communication processes.
These recognitions and awards are based on independent reviews collected by Gartner Digital Markets, which highlights top-rated tools in different categories to help buyers identify the highest-rated software companies that users love and trust.
“We built PhonePad to help small and medium-sized businesses stay on top of their calls without the chaos—and this award confirms we’re doing just that. Being recognized by Capterra for ‘Best Value’ means the world to us, especially because it’s based on real user feedback. We’re proud to offer a reliable, affordable solution that teams can depend on every day.”
— Steve Gill, CEO & Founder, Cybercom Software
What People Think
Here’s what some of our users have to say about their experience with us:
“Great program for your office, to have our client contact information and staff communication, all in one.”
by Mary [Capterra]
“We have been using PhonePad for our business, and it has proven to be an absolute game-changer in keeping us organized and on top of our incoming phone messages. The software’s user-friendly interface and intuitive design make it a standout choice for efficiently managing a high volume of messages.”
by Wendy [Capterra]
“We love PhonePad. It’s easy to use and easy to teach others to use. And your customer service is great!”
By Nancy [Capterra]
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Why choose PhonePad?
With an overall rating of 4.6/5 and 10+ user reviews across Gartner Digital Markets platforms, PhonePad delivers powerful call tracking, message management, and internal communication tools—all without the complexity or high costs of other solutions.
Designed for small to medium-sized businesses, PhonePad offers:
- Call and Message Logging – Never lose track of important messages again.
- Shared Access for Teams – Keep everyone in the loop with centralized call handling.
- Built-In Appointments and Reminders – Stay organized and responsive.
- Private and Secure – Your data stays on your network, not in the cloud.
- Excellent Customer Support – Friendly help whenever you need it.
- One-Time Purchase or Subscription Options – Flexibility to suit your budget and needs.
Whether you’re managing a busy front desk, coordinating a small team, or handling remote operations, PhonePad makes communication simple, structured, and stress-free.
Thank You!
Thank you to our amazing customers for your support and trust—this recognition wouldn’t be possible without you. While awards like this mean a lot, what matters most to us is helping you work smarter every day. We’re committed to continually improving PhonePad so you can stay organized, responsive, and in control of your communications.
About Us
We’re a developer of practical business tools designed to simplify office communication and organization. For over two decades, we’ve been helping small to medium-sized businesses manage their phone messages, contacts, and appointments with ease and reliability. Our flagship product, PhonePad, is trusted by thousands of users worldwide for its user-friendly design, robust features, and secure, network-based approach to call tracking and message management.
To learn more, visit https://www.cybercom-software.com.
About Gartner Digital Markets
Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, Software Advice, and GetApp.and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business.
For more information, visit https://www.gartner.com/en/digital-markets
Disclaimer:
The Gartner Digital Markets badges from Capterra, GetApp, and Software Advice are trademarks and service marks of Gartner, Inc. and/or its affiliates are used herein with permission. All rights reserved. Gartner Digital Markets badges constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner, Inc. or its affiliates.
