If you tried to visit our website or access our services in the past day and ran into trouble… you weren’t alone. And we’re really sorry about that.
Over the last 24 hours, our website and systems were unexpectedly taken offline due to a change made by our hosting provider. It caught us off guard — and let’s just say it led to a lot of panicked moments, troubleshooting marathons, and more coffee than we’d care to admit.
We spent the day (and most of the night) working to get everything back online — and we’re happy to report that everything is now back to normal.
- Our website is up
- PhonePad services are running
- Support and downloads are working again
We know how disruptive downtime can be — and we sincerely apologize for any frustration or inconvenience this caused you and your team. Trust us, we felt it too.
While the root of the issue was out of our control, we’ve already taken steps to make sure we’re better prepared for any similar surprises in the future.
Thanks for your patience, your understanding, and for sticking with us. If you have any lingering issues or questions, please feel free to reach out to our support team at support@cybercom-software.com.
Here’s to smooth sailing ahead!
