Manage your phone messages quickly and easily with PhonePad!

PhonePad Version 5.10.3 Has Been Released.

Admin September 7, 2016

We are pleased to announce the release of PhonePad 5.10.3 Server Update.

Changes and Fixes

  • FIXED – The setting that specified the number of days for automatic clearing of the Deleted folder was being ignored.
  • FIXED – When using the Add New Caller window to update caller details, the changes were not being saved.
  • FIXED – In some situations, the company and phone number fields were being populated with incorrect information.
  • IMPROVED – Server updates can now be initiated from workstations using the Application Update feature (administrators only).
  • ADDED – PhonePad administrators can now receive a notification by Email, SMS or Pushover when a new server update has been successfully installed.  Works with both manual and automatic updates.
  • ADDED – New option under Preferences to force new phone messages to display on top of main window (see Preferences/Messages-4).
  • Various minor fixes.

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.

If you have PhonePad Version 5.5.0 or later you should be able to download and install this update via the Application Update feature.  If you have automatic updates enabled then the update should download and install for you automatically.

You can also download the updates from your My PhonePad account.

These updates are available for both fully licensed users and trial users.

Please contact Support if you have any problems or questions.

PhonePad Version 5.10.2 Has Been Released.

Admin August 8, 2016

We are pleased to announce the release of PhonePad 5.10.2 Server Update.

Changes and Fixes

  • FIXED – An “Index out of bounds” error would sometimes occur when dragging and dropping messages to folders.
  • FIXED – Deleted messages reappearing in the Inbox or other folders (except the Deleted folder of course).
  • FIXED – PhonePad 5 Server automatically backs up important configuration files as an added precaution (in addition to your daily automatic backups).  If the auto-discovery system failed due to a system conflict, it would cause these backups to be performed every second instead of every 12 hours.
  • FIXED – In some situations the AutoBackup time would default to a specific time regardless of what you set it to.
  • ADDED – The configuration file backups can be disabled using Control Center.
  • ADDED – You can initiate a manual scan for multiple IP Addresses on your Server or Host PC in Control Center.
  • ADDED – Server Sessions feature shows all connected users.
  • Various minor fixes.

Deleting Messages

A small number of users have reported an issue with deleting messages.  They delete a message but when they refresh the message list the message reappears.  We believe we have located the cause of this issue and it has now been resolved.  If you still experience this problem and are get the resulting error message please let us know.

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.

Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.

If you have PhonePad Version 5.5.0 or later you should be able to download and install this update via the Application Update feature.  If you have automatic updates enabled then the update should download and install for you automatically.

You can also download the updates from your My PhonePad account.

These updates are available for both fully licensed users and trial users.

Please contact Support if you have any problems or questions.

PhonePad Version 5.10.1 Has Been Released.

Admin August 2, 2016

We are pleased to announce the release of PhonePad 5.10.1 Server Update.

Changes and Fixes

  • FIXED – PhonePad was not remembering the state of the Username and Password Not Required checkbox under Communication Settings. It’s also recommended that you update to MessageSender 6.1.6 if you use Automatic Message Forwarding.
  • CHANGED – PhonePad Remote has been modified to use the new update system.
  • Various minor fixes.

Deleting Messages

A small number of users have reported an issue with deleting messages.  They delete a message but when they refresh the message list the message reappears.  We have been unable to reproduce this issue.  The code for deleting messages has not been changed for a few months so we’re a bit confused why this would suddenly start occurring for some users.  In an attempt to isolate the cause we have added some additional error handling.  If a message can’t be deleted you should see an error message.  If you experience this problem and get the resulting error message please let us know.

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.

Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.

If you have PhonePad Version 5.5.0 or later you should be able to download and install this update via the Application Update feature.  If you have automatic updates enabled then the update should download and install for you automatically.

You can also download the updates from your My PhonePad account.

These updates are available for both fully licensed users and trial users.

Please contact Support if you have any problems or questions.

PhonePad Version 5.10.0 Has Been Released.

Admin August 1, 2016

We are pleased to announce the release of PhonePad 5.10.0 Server Update.

Changes and Fixes

  • CHANGED – The workstation update process has been improved and PhonePad now detects if a workstation has already been updated when a new update is available.
  • FIXED – Group Inboxes would only appear in the To: list of new messages when the Show Disabled User Accounts system rule was enabled.
  • FIXED – The Back At fields were not appearing in Quick Print.
  • FIXED – When the No Action Required label was customized,  it was still showing as No Action Required in print outs.
  • FIXED – The Back At checkbox was not selectable when message editing was enabled.
  • FIXED – A bug introduced in the previous release was causing problems with message forwarding in MessageSender.
  • Various minor fixes.

Deleting Messages

A small number of users have reported an issue with deleting messages.  They delete a message but when they refresh the message list the message reappears.  We have been unable to reproduce this issue.  The code for deleting messages has not been changed for a few months so we’re a bit confused why this would suddenly start occurring for some users.  In an attempt to isolate the cause we have added some additional error handling.  If a message can’t be deleted you should see an error message.  If you experience this problem and get the resulting error message please let us know.

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.

Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.

If you have PhonePad Version 5.5.0 or later you should be able to download and install this update via the Application Update feature.  If you have automatic updates enabled then the update should download and install for you automatically.

You can also download the updates from your My PhonePad account.

These updates are available for both fully licensed users and trial users.

Please contact Support if you have any problems or questions.

PhonePad Version 5.9.1 Update.

Admin July 26, 2016

If you downloaded the 5.9.1 update yesterday then you may have had a problem updating your Server or Host PC. This was caused by an issue with our automated update system.  This has now been fixed so please download the update again.

 

PhonePad Version 5.9.1 Has Been Released.

Admin July 25, 2016

We are pleased to announce the release of PhonePad 5.9.1 Server Update.

New Features

  • New – Folder Tree now remembers status of folders, ie. expanded or collapsed.
  • New – PhonePad 5 now automatically deletes old backups, based on the limit you set.
  • New – Folders in the folder tree can now optionally display the number of messages they contain.

Changes and Fixes

  • Fixed – MessageSender was sending non-urgent messages when only urgent messages should have been sent.
  • Various minor fixes.

Deleting Messages

A small number of users have reported an issue with deleting messages.  They delete a message but when they refresh the message list the message reappears.  We have been unable to reproduce this issue.  The code for deleting messages has not been changed for a few months so we’re a bit confused why this would suddenly start occurring for some users.  In an attempt to isolate the cause we have added some additional error handling.  If a message can’t be deleted you should see an error message.  If you experience this problem and get the resulting error message please let us know.

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.

Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.

If you have PhonePad Version 5.5.0 or later you should be able to download and install this update via the Application Update feature.  If you have automatic updates enabled then the update should download and install for you automatically.

You can also download the updates from your My PhonePad account.

These updates are available for both fully licensed users and trial users.

Please contact Support if you have any problems or questions.

PhonePad Version 5.9.0 Has Been Released.

Admin July 12, 2016

We are pleased to announce the release of PhonePad 5.9.0 Server Update.

New Features

  • New: Group Inboxes. You can now send messages to a group and they will appear in a Group Inbox which can be accessed by all Group members.
  • New: Option to change a Public Folder to a Personal Folder.
  • New: Folder Tree now shows Groups.
  • New: Reference field from phone messages has been added to message lists.
  • New: Identification field from Address Book has been added to message lists.
  • New: Reference and Identification columns added to Column Editor.
  • New: Tip of the Day feature.
  • Added: Shortcut to close PhonePad: <ctrl> <alt> <x>.
  • Added Expand All and Collapse All to folder tree popup menu.

Changes and Fixes

  • Fixed: When editing a user, PhonePad was still incorrectly reporting that the licensed number of users had been exceeded.
  • Fixed: An “Index Out of Bounds” error related to folders.
  • Fixed: Follow Up Notes list was being cleared when mouse moved over folder tree.
  • Various minor fixes.

We believe we have now tracked down and fixed  all of the “Index Out of Bounds” errors, but if you still experience them after your workstations have updated to 5.9.0. please contact us as soon as possible.  We will need to know the steps required to reproduce the error.

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.

Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.

If you have PhonePad Version 5.5.0 or later you should be able to download and install this update via the Application Update feature.  If you have automatic updates enabled then the update should download and install for you automatically.

You can also download the updates from your My PhonePad account.

These updates are available for both fully licensed users and trial users.

Please contact Support if you have any problems or questions.

PhonePad Version 5.8.3 Has Been Released.

Admin June 24, 2016

We are pleased to announce the release of PhonePad 5.8.3 Server Update.

Changes and Fixes

  • Fixed: When the “Set messages as Completed for all recipients” option was unchecked, PhonePad will still mark all messages.
  • Fixed: When creating a new message or viewing an existing message, sometimes the message would open behind the PhonePad main screen.
  • Minor fixes.

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.

Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.

If you have PhonePad Version 5.5.0 or later you should be able to download and install this update via the Application Update feature.  If you have automatic updates enabled then the update should download and install for you automatically.

You can also download the updates from your My PhonePad account.

These updates are available for both fully licensed users and trial users.

Please contact Support if you have any problems or questions.

PhonePad 5.8.2 Has Been Released.

Admin June 16, 2016

We are pleased to announce the release of PhonePad 5.8.2 Server Update.  This is a maintenance release.

Changes and Fixes

  • WhereRU now shows disabled user accounts.
  • Fixed issue with adding users. Default admin account was being included in the licensed number of users.
  • Fixed MessageLinkID cannot be null error when adding follow up notes.
  • Added user account information to User Management window.
  • Minor fixes.

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.

Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.

If you have PhonePad Version 5.5.0 or later you should be able to download and install this update via the Application Update feature.  If you have automatic updates enabled then the update should download and install for you automatically.

You can also download the updates from your My PhonePad account.

These updates are available for both fully licensed users and trial users.

Please contact Support if you have any problems or questions.

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